Hawraa Aldouri
Boston,MA
Summary
Dedicated Medical Technician offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Technician
Yarmouk Hospital
01.2020 - 02.2024
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Collaborated with fellow technicians to troubleshoot complex cases, resulting in successful engineering outcomes.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Reduced device downtime through efficient troubleshooting and repair of biomedical equipment.
- Communicated effectively with manufacturers during the procurement process, ensuring timely delivery of necessary parts for repairs and installations.
Biomedical Equipment Technician
Ibn Sina Hospital
06.2020 - 01.2024
- Streamlined inventory management, maintaining accurate records of all medical equipment repairs and replacements.
- Reduced downtime by promptly responding to service calls and efficiently resolving technical issues in the field.
- Developed streamlined reporting procedures for equipment malfunction incidents, enhancing the efficiency of corrective action plans.
- Diagnosed cause of problems and completed repairs.
- Performed preventive maintenance for medical equipment.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Responded to customer requests for service and repairs within 24 hours.
- Installed, calibrated and monitored medical devices, such as EKG, Patient monitors, ultrasound, infusion pumps, lab equipment, and many other equipment.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
Dental Assistant
Aspen Dental
06.2020 - 08.2022
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Collaborated with the dental team to develop customized treatment plans for individual patients..
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Associate of Science - Biomedical Engineering
Baghdad University
Baghdad, IraqAssociate of Science - Dental Hygiene
Springfield Technical Community College
Springfield, MA05.2020
Associate of Arts - Liberal Arts And General Studies
Springfield Technical Community College
Springfield, MA05.2020
Skills
- Maintenance and troubleshooting
- Portable Radiography
- Documentation Management
- Data Management
- Medical Equipment Maintenance
- Quality Control Procedures
- Test procedures
- Equipment Repair
- Emergency Response
- Customer service expertise
Certification
- Dental Assistant
- Infection Control
- X-ray Technician
Timeline
Biomedical Equipment Technician
Ibn Sina Hospital
06.2020 - 01.2024
Dental Assistant
Aspen Dental
06.2020 - 08.2022
Medical Technician
Yarmouk Hospital
01.2020 - 02.2024
Associate of Science - Biomedical Engineering
Baghdad University
Associate of Science - Dental Hygiene
Springfield Technical Community College
Associate of Arts - Liberal Arts And General Studies
Springfield Technical Community College
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