Summary
Overview
Work History
Education
Skills
Timeline
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Hawraa Rashid

Office Manger
Sacramento,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Real Estate Agent

West Wide Realty
12.2023 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Office Manager

West Wide FInance& Realty
08.2022 - Current
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

CUSTOMER SERVICE REPRESENTATIVE

california health care options
03.2022 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Teacher

Country Hill Montessori
08.2018 - 10.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Education

Bachelor of Arts - Political Science/ International Relations

CALIFORNIA STATE UNIVERSITY
Sacramento, CA
12.2021

Skills

Verbal and written fluency in Arabic

Computer& Microsoft office skills

Self-Motivated

Communication

Teamwork

Flexibility

Punctuality

Customer Service

Data Entry

Office Management

Organizational Skills

Customer Relations

Timeline

Real Estate Agent

West Wide Realty
12.2023 - Current

Office Manager

West Wide FInance& Realty
08.2022 - Current

CUSTOMER SERVICE REPRESENTATIVE

california health care options
03.2022 - 08.2022

Teacher

Country Hill Montessori
08.2018 - 10.2020

Bachelor of Arts - Political Science/ International Relations

CALIFORNIA STATE UNIVERSITY
Hawraa RashidOffice Manger