Hayley Borrelli
Rochester
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Social Media & Client Relationship Management
WCI Realty
08.2022 - Current
Developing and executing social media strategies, creating and sharing engaging content, optimizing team pages, analyzing social data, and collaborating with other companies.
Licensed Real Estate Salesperson
WCI Realty
08.2022 - Current
Working directly with homeowners and buyers by providing guidance and working in their best interest, marketing and listing properties, negotiating on behalf of the client, & preparing and presenting contracts.
Institutional Helper
Monroe County Sheriff's Office
05.2021 - 05.2022
Completing administrative duties such as organizing & filing confidential paperwork & mail, as well as providing excellent customer service on both the phone line and desk accessible to the public.
Education
Associate of Science - Addictions Counseling
Monroe Community College
Rochester, NY05.2022
Bachelor of Arts - Criminology
St. Bonaventure University
Saint Bonaventure, NY12.2021
Skills
- Client Needs Assessment
- Team Management
- Friendly, Positive Attitude
- Decision-Making
- Excellent Communication
- Teamwork and Collaboration
- Customer Relations
- Analytical and Critical Thinking
- Task Prioritization
- Analytical Thinking
- Organization
- Dependable and Responsible
Timeline
Social Media & Client Relationship Management
WCI Realty
08.2022 - Current
Licensed Real Estate Salesperson
WCI Realty
08.2022 - Current
Institutional Helper
Monroe County Sheriff's Office
05.2021 - 05.2022
Associate of Science - Addictions Counseling
Monroe Community College
Bachelor of Arts - Criminology
St. Bonaventure University
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