Hay Da
Phoeniz
Summary
Dynamic manager with a proven track record at Z&Z Furniture For Less LLC, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic training programs and effective inventory management. Recognized for fostering a collaborative environment and driving sales growth, leveraging strong decision-making and problem-solving skills.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
Work History
Supervisor
Amazon
04.2014 - 12.2020
- Boosted operational efficiency by supervising daily operations and enforcing safety protocols.
- Cultivated teamwork by training and mentoring new employees effectively.
- Enhanced workflow efficiency through strategic process improvements and reduced delays.
- Managed inventory levels to ensure timely restocking amid demand fluctuations.
- Created comprehensive training materials to support employee onboarding and skill development.
- Facilitated productivity increases by organizing workflows and setting clear expectations.
Manager
Z&Z Furniture For Less LLC
01.2021 - Current
- Enhanced customer satisfaction by overseeing daily operations and efficiency.
- Improved staff product knowledge through the development of comprehensive training programs.
- Streamlined inventory processes by implementing effective management systems.
- Increased store traffic by collaborating with marketing for promotional campaigns.
- Informed product strategies by analyzing sales data trends and insights.
- Fostered professional growth by mentoring team members for improved performance.
Education
Associate Degree in Business Management -
Arizona College
Glendale, Arizona, AZ05-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Staff development
- Shift scheduling
- Performance management
- Conflict resolution
- Schedule preparation
- Workforce management
- Business administration
- Expectation setting
- Emergency response
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Inventory management
- Risk management
- Vendor management
- Cross-functional team management
- Computer skills
- Effective communication
- Problem resolution
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Multitasking Abilities
- stocking
Timeline
Manager
Z&Z Furniture For Less LLC
01.2021 - Current
Supervisor
Amazon
04.2014 - 12.2020
Associate Degree in Business Management -
Arizona College