Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haya Alshammari

Doha,Alwkear

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

2
2
years of professional experience

Work History

Secretary

Dental Clinic
Aljahraa, Kuwait
02.2019 - 07.2021
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Sent and distributed mail and parcels.
  • Maintained organized filing system of paper and electronic documents.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Greeted visitors and directed to appropriate location or person.

Education

English

Pima Community College
Tucson, AZ
08-2010

High School Diploma -

Aljahraa
Kuwait
03-2001

Skills

  • Database Management
  • Office Administration
  • Appointment Scheduling
  • Sales Support
  • Calendar Management
  • Customer Service
  • Meeting Coordination
  • Organization
  • Meeting Support

Timeline

Secretary

Dental Clinic
02.2019 - 07.2021

English

Pima Community College

High School Diploma -

Aljahraa

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Haya Alshammari