Amanda Lucas

• Used Boolean searches to develop applicant portfolios for expected openings.
• Sourced and selected applicants for technical positions within company.
• Referred candidate resumes to customer account managers for evaluation and submission.
• Interviewed candidates using different interview methods and approaches.
• Wrote and posted technical job descriptions
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Created job descriptions
• Posted job advertisements on job boards
• Scheduled interviews between candidates and hiring managers
• Provided interview feedback to candidates whether positive or negative
• Assisted in starting the onboarding process
• Built and maintain relationships
• Extended job offers to candidates while negotiating PTO, pay, etc.
• Maintained contact with candidates throughout entire process and beyond
• Researched companies and job positions

• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs and constructive feedback.
• Essential part of operations team
• Streamlined processes and procedures
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
• Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
• Implemented performance review and motivational strategies to elevate HR team results.
• Evaluated training program success and presented strategic improvement recommendations to upper management.
• Led and strategically directed team of human resources professionals.
• Enhanced staff knowledge and awareness on drug abuse and prevention programs.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Recruited top talent to maximize profitability.
• Instructed senior leaders on appropriate employee corrective steps.

• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Operated and maintained applicant tracking and candidate management systems.
• Developed recruiting strategies to identify qualified candidates and build network.

• Implemented and supervised orientation procedures for new hires.
• Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
• Facilitated criminal background check process for new hires.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Liaised with HR and payroll to coordinate and manage employee leaves of absence.
• Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
• Developed and enforced company policy and procedures relating to human resources activity.
• Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
• Conducted confidential investigations of discrimination, harassment, and workplace violence.
• Understood, interpreted, and mediated human resources inquiries to support administration of human resources policies, procedures, and programs.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Explained and administered medical insurance, disability, and flexible spending accounts.
• Coached and educated management throughout organization on appropriate guidelines for maintaining legally compliant workplace.
• Improved operational processes resulting in productivity increase in HR department.
• Managed employee rewards programs.
• Audited workplace, employee and management policies and procedures.
• Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
• Created organizational flow charts and career path reports to evaluate employee compensation information.

•Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
•Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.

•Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
•Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Established workflow processes
• Monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Managed office operations while scheduling appointments for department managers.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Coordinated special projects and managed schedules.
• Compared vendor prices and negotiated for optimal savings.
• Evaluated employee records and productivity to complete employee evaluations.
• Developed standard operating procedures for all administrative employees.
• Utilized client and staff feedback to maintain customer partnerships and increase revenue.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
• Sourced vendors for special project need and negotiated contracts.
• Arranged corporate and office conferences for company employees and guests.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Prepared meeting materials and took clear notes to distribute to stakeholders.
• Maintained CRM database with customer updates and report generation.
• Oversaw quality control and productivity rates to increase revenue and production times.
• Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
• Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
• Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.