Hayat Abdullahi
Seatac,Washington
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Hardworking and passionate job seeker with strong organizational skills.
Overview
13
13
years of professional experience
Work History
Supervisor
Wheelchair Attendant
08.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Service Ariport
Vip Customs Service
05.2021 - 12.2021
- Working at checkpoints and the surrounding area at the main terminal of the airport .
- Managing long lines, instructing guests where to go based on current wait times , and communicating with team member concurrent conditions welcome guest guests with a smile .
- Direct guest to various location or provide information and assistance
- Assist with unloading guests' luggage.
Valet Attendant/Customer Service
ACE PARKING MANAGEMENT
01.2019 - 01.2021
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Customer Service/Cashier
Whole Foods Market
03.2016 - 01.2018
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Processes return transactions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Security on Senior Living
Brookdale Senior Living Inc.
01.2012 - 02.2015
- Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
- Front desk personal: Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Education
Highline college
Highschool Diploma -
Senn High School
01.2009
Skills
- Effective problem solving
- Quick Decision Making
- Reliability and punctuality
- Patience and composure
Languages
Amharic
Native or Bilingual
Oromo
Native or Bilingual
Swahili
Professional Working
Timeline
Supervisor
Wheelchair Attendant
08.2021 - Current
Customer Service Ariport
Vip Customs Service
05.2021 - 12.2021
Valet Attendant/Customer Service
ACE PARKING MANAGEMENT
01.2019 - 01.2021
Customer Service/Cashier
Whole Foods Market
03.2016 - 01.2018
Security on Senior Living
Brookdale Senior Living Inc.
01.2012 - 02.2015
Highline college
Highschool Diploma -
Senn High School
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