Hayat Bouhmid
Temple,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Napolis
08.2019 - 12.2019
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Manager
The Great American Steak & More
07.2010 - 08.2017
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Ib Haytam
Morocco, IN07.2000
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Microsoft Word
- Microsoft Excel
Languages
Arabic
Native or Bilingual
Timeline
Restaurant Manager
Napolis
08.2019 - 12.2019
Restaurant Manager
The Great American Steak & More
07.2010 - 08.2017
High School Diploma -
Ib Haytam
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