Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Haydee Chavez Vicens

Santa Ana,CA

Summary

Field operations professional with strong background in logistics, coordination, and support. Known for effective team collaboration and adaptability to changing needs. Skilled in problem-solving, time management, and communication. Reliable and results-oriented, with keen focus on achieving operational efficiency and success.

Overview

7
7
years of professional experience

Work History

Field Operations Assistant

SCI, Westminster Memorial Park
Westminster
08.2024 - Current
  • Issuing of certificate of ownership for recently paid in full cemetery contracts.
  • Assisted in maintaining accurate records of property ownership.
  • Cross trained in interment verification
  • Implemented a standardized procedure for the quitclaim process to ensure future discrepancies are avoided
  • Assisted as needed with record consolidation including use of microfilm, ledger cars, and contract binders
  • Assisted cemetery counselors with contract re-writes as needed

Removal Technician

SCI, Orange County Care Center
Westminster
03.2023 - 08.2024
  • Transport Decedents in our care, while filling out and organizing paperwork as needed
  • Collaborate with families in order to provide guidance and what they can expect following the passing of their loved one.
  • Coordinated logistics for timely transportation and handling of deceased individuals with compassion and respect.
  • Maintained accurate documentation of removal processes, adhering to organizational protocols and legal requirements.
  • Trained new team members on safety procedures, equipment usage, and best practices in remains handling.
  • Operated specialized equipment for safe removal of remains, ensuring compliance with industry standards.

Funeral Service Assistant

SCI, Dimond and Shannon
Garden Grove
09.2021 - 03.2023
  • Managed logistics for transportation of remains, ensuring compliance with regulations and safety standards.
  • Supported preparation of facilities for services, maintaining a respectful and welcoming environment for guests.
  • Collaborated with funeral directors to arrange floral tributes and personalized memorial items for services.
  • Collaborated with colleagues to ensure all aspects of funeral services were executed according to plan despite tight deadlines or unexpected challenges.
  • Assisted in the seamless execution of visitations, funerals, and memorial services while maintaining a professional demeanor.

Instructional Assistant

SAUSD, Godinez High School
Santa Ana
09.2019 - 01.2023
  • Tutored over 100 students per year in environmental science.
  • Worked under the teacher's direction to maintain an organized, safe, and comfortable classroom.
  • Collaborated with students’ parents to create realistic learning goals.
  • Facilitated small group instruction to enhance student understanding.
  • Assisted teachers in developing and implementing engaging lesson plans.
  • Supported classroom management to create conducive learning environments.
  • Coordinated communication between teachers, parents, and administration regarding student needs.

Work Study

Forest Lawn
Long Beach
03.2021 - 08.2021
  • Supervised and directed funeral and graveside services.
  • Collected and verified accuracy of interment orders.
  • Oversaw preparation of deceased for visitations and burials.

Education

High School Diploma -

Godinez High School
Santa Ana
06.2017

Skills

  • Bilingual in English and Spanish
  • Effective Team Work Skills
  • Ability to work in a fast paced environment
  • Field operations
  • Data collection
  • Field research
  • Teamwork and collaboration
  • Team collaboration
  • Adaptability and flexibility

LANGUAGES

English, Spanish

Timeline

Field Operations Assistant

SCI, Westminster Memorial Park
08.2024 - Current

Removal Technician

SCI, Orange County Care Center
03.2023 - 08.2024

Funeral Service Assistant

SCI, Dimond and Shannon
09.2021 - 03.2023

Work Study

Forest Lawn
03.2021 - 08.2021

Instructional Assistant

SAUSD, Godinez High School
09.2019 - 01.2023

High School Diploma -

Godinez High School