Haydee Chavez Vicens
Santa Ana,CA
Summary
Field operations professional with strong background in logistics, coordination, and support. Known for effective team collaboration and adaptability to changing needs. Skilled in problem-solving, time management, and communication. Reliable and results-oriented, with keen focus on achieving operational efficiency and success.
Overview
7
7
years of professional experience
Work History
Field Operations Assistant
SCI, Westminster Memorial Park
Westminster
08.2024 - Current
- Issuing of certificate of ownership for recently paid in full cemetery contracts.
- Assisted in maintaining accurate records of property ownership.
- Cross trained in interment verification
- Implemented a standardized procedure for the quitclaim process to ensure future discrepancies are avoided
- Assisted as needed with record consolidation including use of microfilm, ledger cars, and contract binders
- Assisted cemetery counselors with contract re-writes as needed
Removal Technician
SCI, Orange County Care Center
Westminster
03.2023 - 08.2024
- Transport Decedents in our care, while filling out and organizing paperwork as needed
- Collaborate with families in order to provide guidance and what they can expect following the passing of their loved one.
- Coordinated logistics for timely transportation and handling of deceased individuals with compassion and respect.
- Maintained accurate documentation of removal processes, adhering to organizational protocols and legal requirements.
- Trained new team members on safety procedures, equipment usage, and best practices in remains handling.
- Operated specialized equipment for safe removal of remains, ensuring compliance with industry standards.
Funeral Service Assistant
SCI, Dimond and Shannon
Garden Grove
09.2021 - 03.2023
- Managed logistics for transportation of remains, ensuring compliance with regulations and safety standards.
- Supported preparation of facilities for services, maintaining a respectful and welcoming environment for guests.
- Collaborated with funeral directors to arrange floral tributes and personalized memorial items for services.
- Collaborated with colleagues to ensure all aspects of funeral services were executed according to plan despite tight deadlines or unexpected challenges.
- Assisted in the seamless execution of visitations, funerals, and memorial services while maintaining a professional demeanor.
Instructional Assistant
SAUSD, Godinez High School
Santa Ana
09.2019 - 01.2023
- Tutored over 100 students per year in environmental science.
- Worked under the teacher's direction to maintain an organized, safe, and comfortable classroom.
- Collaborated with students’ parents to create realistic learning goals.
- Facilitated small group instruction to enhance student understanding.
- Assisted teachers in developing and implementing engaging lesson plans.
- Supported classroom management to create conducive learning environments.
- Coordinated communication between teachers, parents, and administration regarding student needs.
Work Study
Forest Lawn
Long Beach
03.2021 - 08.2021
- Supervised and directed funeral and graveside services.
- Collected and verified accuracy of interment orders.
- Oversaw preparation of deceased for visitations and burials.
Education
High School Diploma -
Godinez High School
Santa Ana06.2017
Skills
- Bilingual in English and Spanish
- Effective Team Work Skills
- Ability to work in a fast paced environment
- Field operations
- Data collection
- Field research
- Teamwork and collaboration
- Team collaboration
- Adaptability and flexibility
LANGUAGES
English, Spanish
Timeline
Field Operations Assistant
SCI, Westminster Memorial Park
08.2024 - Current
Removal Technician
SCI, Orange County Care Center
03.2023 - 08.2024
Funeral Service Assistant
SCI, Dimond and Shannon
09.2021 - 03.2023
Work Study
Forest Lawn
03.2021 - 08.2021
Instructional Assistant
SAUSD, Godinez High School
09.2019 - 01.2023
High School Diploma -
Godinez High School