HAYDEE FIOL
Bunnell
Summary
Detail-oriented Accounts Receivable & Financial Analyst with 15+ years of experience managing high-volume AR portfolios, resolving billing discrepancies, improving collections performance, and supporting month-end close. Strong background in invoice accuracy, customer account reconciliation, contract review, revenue alignment, and cross-functional collaboration with operations, finance, and leadership teams. Recognized for accuracy, follow-through, and exceptional customer service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Financial Analyst
CommScope
Suwanee, GA
08.2020 - 05.2026
- Manage accounting for discount, allowance, and rebate programs across NAR and CALA, ensuring accurate posting and compliance with financial policies.
- Coordinate with Legal, Sales, FP&A, and Accounting to review, document, and advise on complex accounting treatments.
- Partner with internal and external auditors to provide documentation and ensure compliance.
- Maintain and enhance reporting using SAP, Business Objects, EPBCS, FCCS, and other EPM tools.
- Support month-end close processes, including reconciliations, accruals, and variance analysis.
- Identify process improvement opportunities and develop standardized global accounting procedures.
- Relevant to job description: Experience supporting AR-related accounting, validating data accuracy, and collaborating with cross-functional teams to resolve discrepancies.
Staff Credit & Collections Analyst II
CommScope
Suwanee, GA
08.2008 - 08.2020
- Managed high-volume AR portfolio and developed forecasting models for ~$4B annual cash collections.
- Conducted financial reviews of customer credit lines and initiated credit application evaluations.
- Prepared monthly reporting packages for senior leadership and developed spreadsheet models for analysis.
- Created OBIEE reports to identify discrepancies and recommend corrective actions.
- Collaborated daily with AR managers and Sales to resolve billing, payment, and credit issues.
- Supported internal and external audit requests and ensured compliance.
- Managed Allowance for Doubtful Accounts, deferred revenue, net credits, and AR-to-ARM reconciliations.
- Direct match to job description:
- Past-due escalation
- Customer outreach for delinquent accounts
- Dispute resolution
- Payment application validation
- AR reconciliation and discrepancy analysis
Financial Analyst
Thermo Fisher Scientific
Suwanee, GA
07.2007 - 08.2008
- Prepared and analyzed business transactions, financial statements, and month-end closing reports.
- Performed account reconciliations, monitored GL transactions, and processed journal entries.
- Imported financial statements into Hyperion and monitored customer profitability.
- Managed AP and AR functions, ensuring accurate posting and timely processing.
- Relevant to job description: Strong foundation in billing, reconciliations, and transaction accuracy.
Senior Credit Analyst
VWR International
Suwanee, GA
04.1999 - 08.2006
- Managed AR collections via phone, email, and in-person visits for a $3M–$12M portfolio.
- Reviewed and approved new orders based on customer credit standing.
- Resolved payment, billing, and equipment disputes by partnering with Sales, Program Management, and Customer Service.
- Conducted root-cause analysis and implemented corrective actions.
- Managed accounts in Mexico and Puerto Rico, maintaining strong customer relationships.
- Direct alignment: Collections, dispute resolution, customer communication, and AR accuracy.
Education
Associate of Science - Business Administration
Georgia State University (GPC)
Atlanta, GASkills
- Accounts Receivable & Collections
- Billing Accuracy & Invoice Processing
- Account Reconciliation
- Variance Analysis
- Month-End Close & Accruals
- Contract Review & Revenue Alignment
- Customer & Leadership Communication
- SAP, Oracle, Business Objects, Hyperion, TM1, OBIEE, Salesforce, SharePoint
- Advanced Excel (Pivot Tables, VLOOKUP, Formulas, Charts)
- Multi-entity, high-volume AR environments
Certification
- International Credit Professional Training - [Timeframe]
Languages
Spanish
Full Professional
Timeline
Financial Analyst
CommScope
08.2020 - 05.2026
Staff Credit & Collections Analyst II
CommScope
08.2008 - 08.2020
Financial Analyst
Thermo Fisher Scientific
07.2007 - 08.2008
Senior Credit Analyst
VWR International
04.1999 - 08.2006
Associate of Science - Business Administration
Georgia State University (GPC)