Haydee Llamas
Oxnard,CA
Summary
Proven team player with a track record of enhancing customer engagement and sales proficiency at Amazon. Skilled in POS systems and merchandise display, adept at fostering customer satisfaction and streamlining store operations. Demonstrates strong organizational skills and a commitment to team leadership, contributing to significant improvements in store efficiency and customer service. Friendly team associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
3
3
years of professional experience
Work History
Retail Store Associate
Amazon
10.2023 - 08.2024
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Team Member
Boba Time
08.2022 - 05.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
Dave's Hot Chicken
03.2022 - 08.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured the working area was clean and free of any trash.
- Kept working area sanitized.
Team Member
Blaze Pizza
11.2021 - 02.2022
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
Education
High School Diploma -
Valley Academy Of Arts And Sciences
Granada Hills, CA06.2021
Skills
- Merchandise Display
- Store maintenance
- Sales proficiency
- Cash Handling Accuracy
- Customer Engagement
- Stock replenishment
- Product display
- Customer Service
- Organization
- POS Systems
- Team Leadership
- Heavy lifting
Timeline
Retail Store Associate
Amazon
10.2023 - 08.2024
Team Member
Boba Time
08.2022 - 05.2023
Team Member
Dave's Hot Chicken
03.2022 - 08.2022
Team Member
Blaze Pizza
11.2021 - 02.2022
High School Diploma -
Valley Academy Of Arts And Sciences
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