Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haydee Mayor

Miami,FL

Summary

Personable and dedicated Customer Service Representative with extensive experience in any industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

23
23
years of professional experience

Work History

Maintenance Supervisor

Demetech Corp.
07.2020 - 01.2024
  • Lead a maintenance team to meet expected targets, performed regular inspections, and maintained equipment in perfect standards
  • Maintained offices, working areas, and all premises in a clean and orderly manner
  • Oversaw and coordinated the maintenance team to ensure smooth operations and maintained all facility equipment and infrastructure in clean and working conditions
  • Ordered parts and supplies to ensure all necessary items were readily available

Food Assistant

Terra Environmental Public Schools
01.2019 - 06.2020
  • Performed all work to top standards, proving best service for students, employees and school visitors
  • Maintained tools, equipment, and surfaces in clean, neat and working order
  • Oversaw register operations, counting purchases and accepting various forms of payment
  • Utilized safe and efficient methods for operating equipment
  • Greeted guests with friendliness and professionalism

Owner/Administrator

Casa Bonita Assistant Living Facility
09.2009 - 12.2018
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables
  • Assessed, optimized and elevated operations to target current and expected demands
  • Hosted fundraising events for various charities to boost brand awareness and community engagement
  • Communicated with patients with compassion while keeping medical information private
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times
  • Created and implemented policies and procedures for effective pharmacy management

Court Clerk

Miami Dade Clerk of Courts
06.2001 - 09.2009
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
  • Answered face-to-face and telephone requests for information about citations and other court documents or procedures
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided

Education

Business Administration -

Fort Lauderdale College

High School Diploma -

Hialeah High School

Skills

  • Administrative duties
  • Customer service
  • Organizational skills
  • Time management
  • Leadership
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Supervisor

Demetech Corp.
07.2020 - 01.2024

Food Assistant

Terra Environmental Public Schools
01.2019 - 06.2020

Owner/Administrator

Casa Bonita Assistant Living Facility
09.2009 - 12.2018

Court Clerk

Miami Dade Clerk of Courts
06.2001 - 09.2009

High School Diploma -

Hialeah High School

Business Administration -

Fort Lauderdale College

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Haydee Mayor