Haydee Vazquez
Spring,TX
Summary
Associate Student working towards a degree in Speech Therapy with experience in working with children ages 1-11. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Registered Behavioral Therapist
Building Blocks Texas LLC
Spring, Tx
06.2023 - 05.2024
- Provided crisis intervention services to de-escalate potentially dangerous situations involving clients
- Participated in regular supervision meetings with Board-Certified Behavior Analyst to discuss client cases and receive feedback on therapy techniques
- Utilized behavior modification strategies such as reinforcement, extinction, shaping, chaining, prompting, fading, and functional communication training in therapy sessions
- Maintained detailed case notes and documentation in accordance with professional standards and legal requirements.
Receptionist
Joe Myers Ford
Jersey Village, Texas
06.2022 - 06.2023
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Managed mail, packages and courier deliveries in and out of office
- Answered incoming phone calls and provided information or transferred calls accordingly
- Assisted with administrative tasks such as filing, copying, and data entry as needed.
House Cleaner
The Cleaning Army
Spring, TX
05.2021 - 06.2022
- Swept, mopped, vacuumed and polished floors of all types.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Registered Behavioral Therapist
Action Behavior Centers
Spring, TX
01.2019 - 03.2021
- Worked under the supervision of a BCBA
- Implemented prompting and fading to encourage positive behaviors and integrate them into everyday life
- Gave therapy to autistic children to ultimately improve the child's behavior and promoting growth in gross motor and social skills
- Working in one-on-one sessions in the clinic, home, and classroom setting
- Maintained client confidentiality through the standards set through FERPA/HIPPA privacy rule and the BACB.
Cashier/Shift Lead
Quick Quack Car Wash
Spring, TX
01.2017 - 01.2019
- Diligently handled transitions to include POS, credit, cash, exchange/returns to ensure accuracy of both cash flow and customer orders
- Warmly welcomed 20+ customers per shift, offering advice on membership packages and assisting with finding merchandise
- Provided excellent customer service
- Regularly ensured all displays were properly coordinated, stocked in a neat fashion for better inventory control and customer access
- Proactively kept abreast of the products and services to include the latest offerings and sales, to allow for each customer to get the best value on their dollar.
Education
Passed RBT credentialing exam through Behavior Analyst Certification Board -
Registered Behavior Technician Program
10-2023
Certification - CPR and AED -
American Heart Association Basic Life Support Program, Therapeutic Professional
06-2023
High School Diploma -
Klein Oak High School
06-2018
Dual Credit hours earned in high school while being Part-time enrolled with desired outcome of a speech therapy. -
Lone Star Community College System
Skills
- Autism Spectrum Disorder
- Crisis Management
- Data Collection
- Applied Behavior Analysis
- Interpersonal Skills
- Organizational Skills
- Greeting and Seating Clients
- Multi-line phone system operation
- Appointment Scheduling
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Registered Behavioral Therapist
Building Blocks Texas LLC
06.2023 - 05.2024
Receptionist
Joe Myers Ford
06.2022 - 06.2023
House Cleaner
The Cleaning Army
05.2021 - 06.2022
Registered Behavioral Therapist
Action Behavior Centers
01.2019 - 03.2021
Cashier/Shift Lead
Quick Quack Car Wash
01.2017 - 01.2019
Passed RBT credentialing exam through Behavior Analyst Certification Board -
Registered Behavior Technician Program
Certification - CPR and AED -
American Heart Association Basic Life Support Program, Therapeutic Professional
High School Diploma -
Klein Oak High School
Dual Credit hours earned in high school while being Part-time enrolled with desired outcome of a speech therapy. -
Lone Star Community College System
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