Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haydelis Rodriguez

Springfield,MA

Summary

Dynamic Store Manager with a proven track record at Evolution Wireless, excelling in customer service and team leadership. Expert in inventory management and financial oversight, driving operational efficiency. Recognized for enhancing customer satisfaction and mentoring staff, fostering a positive shopping experience while maintaining a clean and safe environment.

Overview

4
4
years of professional experience

Work History

Store Manager

Evolution Wireless
10.2024 - 03.2025
  • Assisted in daily operations, ensuring a smooth workflow and customer satisfaction.
  • Learned inventory management processes to maintain optimal stock levels.
  • Supported team members in implementing store policies and procedures effectively.
  • Engaged with customers to address inquiries and enhance shopping experience.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Assisted with hiring, training and mentoring new staff members.

Store Sales Associate

Evolution Wireless
10.2023 - 10.2024
  • Assisted customers in selecting wireless products and services to meet their needs.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
  • Maintained store displays and inventory levels, enhancing visual merchandising strategies.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.

Shift Supervisor

CVS Pharmacy
09.2020 - 10.2023
  • Supervised daily operations to ensure optimal team performance and adherence to safety protocols.
  • Trained new employees on operational procedures and company standards to enhance team efficiency.
  • Coordinated shift schedules, ensuring adequate staffing levels to meet operational demands.
  • Monitored inventory levels, facilitating timely replenishment and minimizing stock discrepancies.

Education

Bachelor - Nursing

Florida Technical College
Orlando, FL
08.2002

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Store Manager

Evolution Wireless
10.2024 - 03.2025

Store Sales Associate

Evolution Wireless
10.2023 - 10.2024

Shift Supervisor

CVS Pharmacy
09.2020 - 10.2023

Bachelor - Nursing

Florida Technical College

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