Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayden Barcelos

santa clara,CA

Summary

Results-oriented sales professional with a strong background in administrative support, scheduling, and customer service. Experienced in generating leads, managing sales pipelines, and consistently exceeding sales targets while providing exceptional service to clients. Skilled in leveraging CRM tools to drive prospect engagement, maintain accurate records, and ensure timely follow-up. Proven ability to coordinate schedules, manage multiple priorities, and foster long-term customer relationships. Adept at balancing sales objectives with administrative responsibilities, making me a versatile asset to any team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Enterprise SDR

TrueNAS
Campbell, CA
01.2025 - Current
  • Conducted outreach to 500+ prospects weekly via calls, emails, and LinkedIn, generating qualified leads and driving sales opportunities.
  • Utilized Salesforce to manage leads, track progress, and collaborate with the sales team for seamless pipeline management.
  • Leveraged Gong to analyze calls, optimize messaging, and improve prospect engagement and sales techniques.
  • Researched key decision-makers using ZoomInfo, enhancing lead qualification and targeting for effective outreach.
  • Collaborated with cross-functional teams on Slack and used G-suite for efficient communication and productivity.

Enterprise SDR

Clumio
San Jose, CA
01.2024 - 08.2024
  • Drove outbound sales efforts for AWS Backup, Data Recovery, and O365 Backup solutions, focusing on lead generation through cold calling, email outreach, and LinkedIn messaging
  • Managed a high volume of 1,000-1,500 dials per week and maintained accurate records of all interactions in CRM tools like Salesforce
  • Collaborated with cross-functional teams to improve outreach strategy, and identify upsell opportunities within existing accounts.
  • Coordinated administrative tasks including managing schedules, arranging meetings, and supporting sales leadership with pipeline tracking and reporting
  • Utilized sales technologies such as LinkedIn Sales Navigator, ZoomInfo SalesOS, and Outreach for prospecting and nurturing relationships

Enterprise SDR (Barracuda Networks Contract)

memoryBlue
San Jose, CA
02.2023 - 10.2023
  • Coordinated administrative tasks including managing schedules, arranging meetings, and supporting sales leadership with pipeline tracking and reporting
  • Utilized sales technologies such as LinkedIn Sales Navigator, ZoomInfo SalesOS, and Outreach for prospecting and nurturing relationships
  • Created a pipeline exceeding $1,000,000 by utilizing cold outreach methods for email security, VPN replacement, and M365 backup solutions
  • Generated new leads and supported upsell opportunities through consistent follow-up and relationship-building with key stakeholders
  • Assisted in administrative and scheduling tasks for the sales team, ensuring timely follow-up with leads and maintaining efficient communication processes
  • Managed accounts, providing tailored solutions and driving renewal opportunities through effective relationship management
  • Consistently exceeded sales quotas, contributing to a strong sales pipeline through 100+ daily calls, 30+ personalized emails, and LinkedIn outreach
  • Delivered enhanced SDR training and contributed to onboarding new team members
  • Provided administrative support for the SDR team, including scheduling meetings, tracking performance, and maintaining CRM records
  • Actively participated in team-building initiatives to refine prospecting techniques and improve sales strategies

Project Management & Estimating Intern

Cupertino Electric
San Jose, CA
06.2022 - 08.2022
  • Supported lead estimators and PM's with RFQ processes, vendor communication, and administrative duties, including assisting with scheduling meetings and tracking project timelines
  • Assisted in performing counts and takeoffs using Bluebeam and Accubid, while maintaining accurate project documentation and supporting the overall project management process
  • Built and maintained relationships with vendors, coordinating meetings and site visits to ensure successful project execution

Field Specialist

Peloton Interactive
San Jose, CA
06.2020 - 02.2022
  • Delivered in-home demonstrations and set-ups for Peloton customers, achieving top ratings for customer satisfaction and winning a contest for the most 5-star reviews in the quarter
  • Contributed to sales upsells by recommending additional products based on customer needs and ensuring a seamless product experience
  • Managed administrative tasks, including scheduling customer appointments, coordinating deliveries, and maintaining accurate records of service visits

Education

B.S - Business Administration, Marketing Management

California State University East Bay
Hayward, CA
05.2022

Skills

  • Linkedin SalesNav
  • ZoomInfo
  • Outreach
  • Orum
  • Salesforce
  • Seamless
  • Cold Calling
  • Email Outreach
  • LinkedIn Prospecting
  • Upselling
  • Pipeline Management
  • Relationship Building
  • Scheduling
  • Email Management
  • Meeting Coordination
  • Strong Verbal and Written Communication
  • Negotiation
  • Customer Relationship Management (CRM)
  • Microsoft Office Suite
  • Google Workspace
  • Cold calling
  • Lead generation
  • Time management
  • Effective communication
  • Customer service

Certification

  • Certified SDR - memoryBlue

Timeline

Enterprise SDR

TrueNAS
01.2025 - Current

Enterprise SDR

Clumio
01.2024 - 08.2024

Enterprise SDR (Barracuda Networks Contract)

memoryBlue
02.2023 - 10.2023

Project Management & Estimating Intern

Cupertino Electric
06.2022 - 08.2022

Field Specialist

Peloton Interactive
06.2020 - 02.2022

B.S - Business Administration, Marketing Management

California State University East Bay

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Hayden Barcelos