Hayden Barlowe
Bryan,Texas
Summary
Dynamic leader and problem-solver with proven success at Varsity Grill House, enhancing team efficiency and customer satisfaction. Skilled in cash handling and kitchen organization, I excel in fast-paced environments, demonstrating a positive attitude and a commitment to excellence. Expert in streamlining operations and fostering team collaboration, significantly reducing wait times and elevating guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader/Food Expeditor
Varsity Grill House
04.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
Server
Sushi Masa
09.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Back of House Staff Member
Billys Bar & Grill
07.2022 - 03.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Proactively identified areas for improvement within kitchen operations and presented actionable suggestions to management for consideration.
- Contributed to a positive working environment through effective communication and teamwork with fellow staff members.
- Managed multiple tasks simultaneously, prioritizing responsibilities to maintain smooth back-of-house operations during peak periods.
- Played a key role in training new team members, sharing knowledge of essential tasks and best practices for efficient operations.
- Reduced food waste by monitoring inventory levels and adjusting orders accordingly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
GED -
N/A
Bryan, TX07.2023
Skills
Positive Attitude
Cash Handling
Team Leadership
Problem-Solving
Flexible Schedule
Kitchen Organization
Food Preparation
Sanitation Standards
Certification
- TABC License
- Licensed licensed food handler
Timeline
Shift Leader/Food Expeditor
Varsity Grill House
04.2024 - Current
Server
Sushi Masa
09.2023 - 04.2024
Back of House Staff Member
Billys Bar & Grill
07.2022 - 03.2023
- TABC License
- Licensed licensed food handler
GED -
N/A
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