HAYDEN BERGEN
Parkland
Summary
Customer-focused retail associate with proven experience in communication, organization, and problem-solving in fast-paced environments. Known for building positive relationships, adapting to diverse needs, and maintaining a calm, supportive presence under pressure. Passionate about transitioning into education, with a strong interest in fostering student growth, creating inclusive learning environments, and applying real-world interpersonal skills to support classroom success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Grocery Stocker
Hitchcock's Marketplace
East Palatka, FL
01.2021 - 12.2022
- Maintained organized and fully stocked shelves to optimize product availability and store presentation.
- Collaborated with team members to manage inventory levels and restock merchandise promptly.
- Provided friendly and knowledgeable customer service, addressing inquiries and resolving issues effectively.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
Produce Associate
Hitchcock's Marketplace
Alachua, FL
01.2023 - 07.2025
- Managed produce inventory to maintain optimal stock levels and reduce waste.
- Ensured high-quality standards by inspecting and handling fresh products carefully.
- Provided excellent customer service by assisting shoppers with product selection and inquiries.
- Collaborated with team members to streamline stocking processes and improve efficiency.
- Trained new staff on safety protocols and best practices in produce handling.
Education
Bachelor of Science - English
University of Florida
Gainesville08.2025
Skills
- Inventory management
- Quality control
- Customer service
- Stock replenishment
- Team collaboration
- Verbal and written communication
- Microsoft office suite
- Professional writing
- Information synthesis
Certification
Received a Statement of Eligibility for a Temporary Educator's Certificate covering English (Grades 6-12)
LANGUAGES
English
Native
Timeline
Produce Associate
Hitchcock's Marketplace
01.2023 - 07.2025
Cashier/Grocery Stocker
Hitchcock's Marketplace
01.2021 - 12.2022
Bachelor of Science - English
University of Florida
HOBBIES AND INTERESTS
I enjoy capturing moments through photography, exploring new ideas and perspectives through reading, engaging in strategic and social board games, and staying active by playing basketball regularly.