Summary
Overview
Work History
Education
Skills
Timeline
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Hayden Blatt

Macungie,PA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Student Nurse

Lincoln Technical Institute
Allentown, PA
09.2023 - Current
  • Operated under the direction of licensed nursing professionals and pursued opportunities to learn new skills.
  • Collaborated with peers to develop innovative solutions for educational challenges.
  • Gave presentations on current topics relevant to the curriculum.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked as team member on complex academic projects.
  • Devoted time outside of class to do homework, labs or class preparation.
  • Learned new methods, processes and procedures for research and writing.
  • Built positive relationships with professors and assisted with research and innovation.

Student LPN

Topton Lutheran Nursing Home
Topton, PA
09.2023 - 01.2024
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Maintained accurate medical records of each patient's health condition.
  • Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
  • Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
  • Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
  • Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.

Customer Service Cashier

Dunkin' Donuts
Allentown, PA
08.2020 - 10.2022
  • Collected credit card and cash payments to complete transactions for customers
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Operated cash register to process payments from customers
  • Completed opening and closing duties such as cleaning the store before leaving each day
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Greeted customers, took orders, and answered questions about menu items.

Education

High School Diploma -

Emmaus High School
06.2022

Licensed Practical Nurse

Lincoln Technical Institute
Allentown, PA

Skills

  • Customer Service
  • Guest Services
  • Product Knowledge
  • Merchandise Restocking
  • Payment Collection
  • Cash Management
  • Customer Satisfaction
  • Cash Handling
  • POS System Operation
  • Product Recommendations

Timeline

Student Nurse

Lincoln Technical Institute
09.2023 - Current

Student LPN

Topton Lutheran Nursing Home
09.2023 - 01.2024

Customer Service Cashier

Dunkin' Donuts
08.2020 - 10.2022

High School Diploma -

Emmaus High School

Licensed Practical Nurse

Lincoln Technical Institute

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Hayden Blatt