Hayden Cagiano
Vancouver,WA
Summary
Friendly Barista at Dutch Bros, with great people skills and sales experience adept in espresso machine operation, as well as fostering positive customer relationships. Excelled in team building, contributing to a collaborative work environment. Demonstrated proficiency in POS systems and cash handling, ensuring accurate transactions. Achieved significant improvements in customer satisfaction and operational efficiency. Interested in a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Barista
Dutch Bros
08.2018 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Children's Pastor
Mannahouse Church
03.2019 - 07.2020
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Worked with directors and board members to develop lesson plans and special events for children.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Interacted with local community, building relationships with civic organizations and other churches.
Front of House Employee
Wendy's
06.2017 - 07.2018
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Assistant Automotive Detailer
Wolff's Custom Detailing
06.2016 - 09.2017
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars, trucks, RVs, and boats daily for auto dealership.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Utilized high-pressure washers to clean vehicles and equipment.
Education
High School Diploma -
Union High School
Camas, WA06.2019
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Team Leadership
- Espresso machine operation
- Safe Food Handling
- POS Systems
- Menu Memorization
- Relationship Building
- Shipment Receiving
- Team building
Timeline
Children's Pastor
Mannahouse Church
03.2019 - 07.2020
Barista
Dutch Bros
08.2018 - Current
Front of House Employee
Wendy's
06.2017 - 07.2018
Assistant Automotive Detailer
Wolff's Custom Detailing
06.2016 - 09.2017
High School Diploma -
Union High School
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