Hayden Derk
Dover,PA
Summary
Motivated and adaptable professional with experience in warehouse operations, customer service, and team management. Proven ability to thrive in fast-paced environments while maintaining high standards of efficiency and quality. Skilled in forklift operation, problem-solving, and leadership.
Overview
4
4
years of professional experience
Work History
Distribution Center Specialist
Chewy Fullfillment Center AVP
Lewisberry, PA
02.2022 - Current
- Operate various forklifts including dock stocker, reach truck, and order picker to unload and manage inventory, consistently exceeding performance targets.
- Utilize problem-solving skills to address and resolve issues on the inbound side, including inventory adjustments totaling over $100,000.
- Lead training sessions for new team members as part of the Seal Team, ensuring efficient task completion and providing facility tours for potential hires.
Logisitics Operations
Bacons Furniture & Design
Port Charlotte, FL
09.2021 - 01.2022
- Maintained warehouse cleanliness and organization, performing routine cleaning tasks and ensuring proper tool storage.
- Built furniture according to instructions and quality standards, using handheld tools and techniques.
- Loaded finished products onto delivery trucks and provided efficient and careful unloading and placement of furniture in customers' homes, delivering exceptional customer service.
Manager of Operations
Hardee's Restaurant
York, PA
08.2020 - 08.2021
- Provided excellent customer service during high-volume periods, including cash handling, order processing, and food preparation.
- Managed inventory and addressed customer complaints promptly and professionally, ensuring customer satisfaction.
- Coordinated schedules with team members to optimize service efficiency and conducted cash drawer reconciliation at the end of shifts.
Education
High School Diploma -
Dover Area High School
Dover, PA06-2021
Skills
- Forklift Operation (Dock Stocker, Reach Truck, Order Picker)
- Problem Solving
- Team Leadership
- Customer Service
- Inventory Management
- Cash Handling
- Order Processing
- Warehouse Organization
- Root Cause Analysis
- Resource Allocation
- Customer Relations
- Documentation Management
- Manual Dexterity
- Management collaboration
- Analytical Skills
- Active Listening
Timeline
Distribution Center Specialist
Chewy Fullfillment Center AVP
02.2022 - Current
Logisitics Operations
Bacons Furniture & Design
09.2021 - 01.2022
Manager of Operations
Hardee's Restaurant
08.2020 - 08.2021
High School Diploma -
Dover Area High School
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