Hayden Dianni
Brandon
Summary
Dynamic and results-oriented professional with a proven track record at Game Asylum, enhancing sales targets through strategic planning and effective merchandise presentation. Skilled in teamwork, collaboration, and exceptional customer service, adept at problem-solving and improving operational efficiency. Demonstrates a strong ability to manage time, lead teams, and excel in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Game Asylum
07.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Efficiently processed trades to completion.
Deli Clerk
The Fresh Market
02.2024 - 07.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Freezer/Deli Associate
Sams Club
06.2023 - 01.2024
- Assisted customers by preparing and packaging deli products to enhance customer experience.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
Merchandise Service Coordinator
Lowes Home Improvment
11.2022 - 06.2023
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Trained new employees on store policies, procedures, and best practices in merchandise presentation.
- Played a key role in achieving sales targets through strategic planning, goal setting, and diligent execution of tasks assigned to the team members.
- Boosted sales by effectively merchandising products and creating visually appealing displays.
- Established strong relationships with vendors to secure timely deliveries, negotiate favorable terms, and resolve any issues that arose during transactions.
- Monitored sales trends to optimize product placement and maximize revenue generation.
- Coordinated markdowns efficiently thereby achieving better sell-through rates for the business.
Education
High School Diploma - General Studies
Bloomingdale High School
Valrico, FL05.2022
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Cash handling
- Flexible schedule
- Stocking and receiving
- Cash register operation
- Store opening and closing
- Sales expertise
- Upselling
- Cleaning techniques
- Retail store operations
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Sales Associate
Game Asylum
07.2024 - 12.2024
Deli Clerk
The Fresh Market
02.2024 - 07.2024
Freezer/Deli Associate
Sams Club
06.2023 - 01.2024
Merchandise Service Coordinator
Lowes Home Improvment
11.2022 - 06.2023
High School Diploma - General Studies
Bloomingdale High School
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