Hayden Ernest
Columbus,GA
Summary
At Callaway Gardens Resort, spearheaded initiatives as Beach Supervisor that significantly enhanced visitor satisfaction and safety, including the coordination of special events which boosted revenue. Demonstrated expertise in emergency response planning and team leadership, ensuring efficient operations and exemplary customer service through effective staff training and resource management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beach Supervisor
Callaway Gardens Resort
05.2018 - 08.2024
- Coordinated special events at the beach location, attracting more visitors and generating additional revenue streams.
- Promoted a positive work environment through team-building activities and ongoing professional development opportunities for staff members.
- Increased visitor satisfaction through regular maintenance of facilities and cleanliness standards.
- Managed beach staff, ensuring efficient allocation of resources and personnel for optimal coverage.
- Monitored weather conditions closely to ensure timely updates were provided to guests regarding potential risks or closures due to inclement weather patterns.
- Enhanced beach safety by implementing effective lifeguard rotations and monitoring procedures.
- Oversaw emergency response efforts, coordinating with first responders during critical incidents on the beachfront.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
Education
Bachelor of Science - Exercise Science
Georgia Southern University
Statesboro, GA12.2024
Skills
- Emergency Response Planning
- Scheduling and Rostering
- Equipment management
- Lifeguard training
- Customer Service
- Physical Fitness
- Problem-Solving
- Reliability
- Team Leadership
- Scheduling and Coordinating
Certification
- First Aid/CPR Certified
Timeline
Beach Supervisor
Callaway Gardens Resort
05.2018 - 08.2024
Bachelor of Science - Exercise Science
Georgia Southern University
Similar Profiles
Braxton BrayBraxton Bray
Food and Beverage Attendant at Callaway Gardens ResortFood and Beverage Attendant at Callaway Gardens Resort
Jasmine TrammellJasmine Trammell
Customer Service Representative at Callaway Gardens Resort- SeasonalCustomer Service Representative at Callaway Gardens Resort- Seasonal
Hayden ErnestHayden Ernest
Lifeguard Supervisor at Callaway Gardens ResortLifeguard Supervisor at Callaway Gardens Resort
Senterra GrierSenterra Grier
Healthcare Appointment Setter at FaneuilHealthcare Appointment Setter at Faneuil
Rafael Del ValleRafael Del Valle
Restaurant Manager at EL VAQUERO MEXICAN RESTAURANTRestaurant Manager at EL VAQUERO MEXICAN RESTAURANT