Summary
Overview
Work History
Education
Skills
Leadership & Mentorship
Certification
Interests
Accomplishments
Work Availability
Software
Work Preference
Timeline
Generic
Hayden Flanagan, CPCU

Hayden Flanagan, CPCU

Denver,CO

Summary

Proven expertise in commercial lines account management, client consultation, and risk mitigation. Skilled in managing diverse portfolios, analyzing complex insurance needs, and ensuring seamless contract compliance. Adept at building and maintaining strong relationships with clients, underwriters, and team members to deliver tailored insurance solutions. Experienced in negotiating coverage terms, streamlining policy renewals, and navigating complex policy endorsements to meet client objectives while ensuring adherence to industry standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Commercial Lines Account Analyst

The Safegard Group
05.2024 - Current
  • Managed a diverse portfolio of 75+ client relationships, providing recommendations on insurance coverage requirements for Commercial Lines Property & Casualty accounts at an insurance broker and consulting firm, specializing in captive insurance programs
  • Provide client consultation for complex construction projects, assessing general contractor requirements, mitigating risks, and ensuring adherence to policy provisions
  • Facilitate contract compliance by reviewing indemnification agreements, preparing contract review letters, and verifying Certificates of Insurance against policy coverages
  • Collaborate with underwriters to address coverage gaps, bind policies, and issue endorsements
  • Support new business outreach; contribute to quote development, client outreach, and attend renewal meetings to plan coverage strategies and expansion

Intern

The Safegard Group
06.2023 - 05.2024
  • Promptly assisted colleagues with 30+ daily client service requests
  • Participate in client risk-control assessments with producers and risk control department
  • Shadow producers on client renewal meetings and expand knowledge of the insurance industry
  • Train with various departments on personal and commercial lines, production, risk control, and benefits

Bartender

Freewill Brewing Co.
09.2020 - 12.2022
    • Served beverages to 150+ customers daily at local brewery and taproom
    • Supported inventory management and product distribution, ensuring accurate tracking and timely restocking
    • Maintained financial accuracy by balancing cash drawers and completing reconciliation and closing

Education

BBA - Risk Management And Insurance

Temple University, Fox School of Business
Philadelphia, PA
05.2024

Skills

  • Risk Management: Risk Analysis & Mitigation, Captive Insurance Programs, Commercial Lines Insurance, Cyber Insurance
  • Policy & Contract Expertise: Policy Review & Endorsements, Contract Compliance, Certificate of Insurance Generation & Verification
  • Client & Underwriter Correspondence: Effective Communication with Underwriters, Negotiating Terms & Coverage, Client Relationship Management
  • Client & Operations Management: Client Relationship Management, Quoting/Binding Processes
  • Technical Proficiency: Insurance Agency Management Software (AMS360), Microsoft Office Suite (Word, Excel, PowerPoint), Tableau

Leadership & Mentorship

  • Director of Finance & Member, Gamma Iota Sigma, Temple University Chapter, (08/01/23 - 05/08/24)
  • Mentee & Mentor, Gamma Iota Sigma Peer-to-Peer Mentorship Program (08/01/23 - 12/01/23)

Certification

Chartered Property Casualty Underwriter (CPCU)

Resident Producer - Pennsylvania

Interests

Underwriting

Claims

Captive Programs

Risk Transfer

Reinsurance

Aircraft Insurance

Accomplishments

New Member Of The Year, 2023 - Gamma Iota Sigma

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

AMS360

Tableau

Microsoft Office Suite (Word, PowerPoint, Excel,Teams)

Adobe Creative Cloud (Acrobat, Photoshop, Premiere)

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balancePersonal development programsCompany Culture

Timeline

Commercial Lines Account Analyst

The Safegard Group
05.2024 - Current

Intern

The Safegard Group
06.2023 - 05.2024

Bartender

Freewill Brewing Co.
09.2020 - 12.2022

BBA - Risk Management And Insurance

Temple University, Fox School of Business
Hayden Flanagan, CPCU