Hayden Forbes
Kaysville,UT
Summary
Seasoned outdoor professional with proven expertise in trip planning and customer service, honed across roles at Southern Utah University and leading adventure companies. Certified in Wilderness First Aid/CPR and Swiftwater Rescue, adept at fostering relationships and enhancing guest experiences. Streamlined operations and led groups in a variety of outdoor programs, demonstrating exceptional team collaboration and safety management.
Overview
3
3
years of professional experience
Work History
Seasonal Raft Guide
West Virginia, California, Colorado, Utah
05.2021 - Current
- Proactively addressed client concerns or issues during trips, ensuring their comfort and enjoyment throughout the experience.
- Adapted quickly to changing weather conditions or water levels, making necessary adjustments to ensure safety without compromising enjoyment for guests.
- Streamlined trip preparation process, ensuring timely departures and organized gear distribution.
- Collaborated with fellow guides to develop effective team dynamics for efficient trip execution.
Terrain Park Crew
Solitude
11.2023 - 05.2024
- Supported park events and programs such as Redbull Cascade by setting up equipment and managing logistics.
- Designed, built and tested park features such as jumps, rails, etc.
- Streamlined park maintenance processes by effectively utilizing tools, equipment, materials, and resources at hand.
Terrain Park Crew
Brianhead Resort
11.2022 - 05.2023
- Fostered positive relationships with local community members through events such as rail jams.
- Designed, built and tested park features such as jumps, rails, etc.
- Contributed to a welcoming atmosphere for all visitors by enforcing policies related to inclusivity and accessibility.
Trip Leader
Southern Utah University
01.2022 - 05.2023
- Planned, promoted, and lead a large variety of outdoor trips for university students.
- Collaborated effectively with co-leaders to create a cohesive team dynamic that enhanced trip operations.
- Evaluated trip feedback from participants to identify areas of improvement for future trips led by the organization.
Education
Bachelors of Interdisciplinary Studies - Outdoor Recreation And Business Management
Southern Utah University
Cedar City Utah 05.2023
Skills
- Wilderness First Aid Certified
- CPR Certified
- Swiftwater Rescue Certified
- AIARE 1 Certification
- Computer Technology Certification in Microsoft and Adobe programs
- Trip Planning
- Outdoor cooking
- Customer service expertise
- Small team leadership
Timeline
Terrain Park Crew
Solitude
11.2023 - 05.2024
Terrain Park Crew
Brianhead Resort
11.2022 - 05.2023
Trip Leader
Southern Utah University
01.2022 - 05.2023
Seasonal Raft Guide
West Virginia, California, Colorado, Utah
05.2021 - Current
Bachelors of Interdisciplinary Studies - Outdoor Recreation And Business Management
Southern Utah University
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