Hayden Tomas Fuentes

Delivered projects from contract award to completion, leading two successful initiatives with direct communication to owners. Achieved seamless project execution through comprehensive oversight of subcontract reviews and site operations. Optimized site activities by effectively resolving scheduling conflicts and ensuring rigorous quality assurance measures.

• Monitored project budgets and schedules, identifying discrepancies and recommending corrective actions.
• Conducted regular site inspections to ensure compliance with building codes and client specifications.
• Supervised field crews to maximize quality and work efficiency.
• Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.

• Oversaw handyman services to maintain optimal home conditions. Managed minor plumbing, electrical, flooring, and fencing projects to enhance residential quality.
• Analyzed financial reports to identify trends and inform business decisions for growth.
• Managed day-to-day business operations.
• Implemented customer feedback systems, enhancing service quality and client satisfaction rates.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• Oversaw job site operations, ensuring cleanliness and readiness for work. Managed contractor schedules, promoting adherence to project timelines. Supplied materials effectively to contractors, enabling on-time project execution. Utilized bobcats and mini excavators, stepping in as needed to advance job site activities.
• Oversaw construction processes to differentiate between spec and custom homes, enhancing project understanding. Managed material logistics and organization on job sites, optimizing workflow for contractors.
• Supervised daily operations to ensure compliance with safety regulations and project specifications.
• Coordinated workflow among teams, optimizing resource allocation and enhancing productivity.
• Collaborated with project managers to identify potential issues and implement effective solutions.

• Collaborated with lead plumbers on installation and maintenance tasks, acquiring expertise in plumbing systems for both new builds and home repairs.
• Mentored by business owner to gain insights into profitable operations and record-keeping strategies. Leveraged QuickBooks and Excel for advanced financial analysis and reporting. Established a detailed materials log to optimize job site resource management.
• Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
• Collaborated with licensed plumbers to troubleshoot issues and implement effective solutions.
• Supported customer service efforts by addressing inquiries and providing accurate information on plumbing services.
• Maintained a professional demeanor while interacting with clients, earning trust through clear communication regarding project progress or required interventions.
• Gained hands-on experience in various types of pipe installations including copper, PVC, PEX, cast iron, among others.