Hayden Funk
Customer Service Representative
Bel Air,MD
Summary
Dynamic and dependable professional with extensive experience at Burlington Coat Factory through Arc Northern Region, specializing in inventory management and customer support. Proven expertise in shelf stocking and maintaining sanitation standards, contributing to enhanced operational efficiency. Recognized for exceptional team collaboration and adaptability, consistently prioritizing safety and accuracy to boost customer satisfaction.
Overview
1
1
year of professional experience
Work History
Stock Assistant
Burlington Coat Factory via Arc Northern Region
Bel Air, MD
12.2024 - Current
- Coordinated with management to identify and resolve inventory discrepancies.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Provided support to other staff members during peak times of business activity.
- Processed returned goods quickly and accurately according to company policies.
- Ensured that all safety protocols were followed when handling heavy or hazardous materials.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Assisted customers by locating items and loading heavy purchases in vehicles.
Customer Support Specialist
Ripken Stadium via Arc Northern Region
Aberdeen, MD
06.2024 - 09.2024
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Followed established cash handling procedures when collecting payment from customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted with inventory management and restocking supplies as needed.
Education
Life Skills
C. Milton Wright High School
Bel Air, MD05-2026
Skills
- Shelf stocking
- Stock transfer
- Safety procedures
- Loading and unloading
- Stock disposal
- Barcode scanning
- Flexibility and adaptability
- Team collaboration
- Sanitization procedures
- Laundry services
- Restroom servicing
- Kitchen support
- Dependability and reliability
- Window washing proficiency
Timeline
Stock Assistant
Burlington Coat Factory via Arc Northern Region
12.2024 - Current
Customer Support Specialist
Ripken Stadium via Arc Northern Region
06.2024 - 09.2024
Life Skills
C. Milton Wright High School