Summary
Overview
Work History
Skills
Certification
Timeline
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HAYDEN GIBSON

Shreveport,LA

Summary

Dedicated professional with a strong foundation in business and leadership, showcasing advanced communication skills and a readiness to learn and adapt in dynamic environments. Known for exceptional analytical skills and effective people skills, eager to contribute to team success and foster a collaborative workplace. Committed to leveraging skills in a supportive role, aiming to enhance organizational performance and growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Family Services Manager

Forest Park Cemetery
Shreveport, LA
01.2025 - Current
  • Prepared records and reports related to burials, contracts, payments, inventories.
  • Organized burial services and ensured adherence to regulations regarding grave markers, grave decorations, and cemetery rules
  • Resolved customer inquiries and complaints requiring management-level escalation
  • Recruited and trained new employees to meet job requirements by setting priorities, goals, and delegating work to staff
  • Created marketing materials such as brochures, flyers, webpages. to promote cemetery services.
  • Ensure accuracy and compliance in policies, minimizing errors and maintaining regulatory standards

Cemetery Sales Counselor

Forest Park Cemetery
Shreveport, LA
10.2024 - Current
  • Consulted with families of deceased to make burial arrangements
  • Organized and coordinated memorials, burials, cremations, wakes and other related ceremonies
  • Conducted pre-need consultations to educate clients on available burial plans
  • Recognized by management for providing exceptional customer service
  • Directed graveside services

Sales Team Manager

Alphalete Marketing
Dallas, TX
09.2021 - 09.2024
  • Led a dynamic sales team, driving revenue growth, and encouraging a culture of excellence and innovation
  • Cultivated a collaborative team environment, enhancing communication to consistently exceed sales targets, and improve client relationships
  • Mentored team members, encouraging professional growth, and enhancing overall team performance through personalized coaching sessions
  • Demonstrated a strong work ethic, consistently meeting sales targets, while maintaining a positive and energetic approach
  • Led training sessions, enhancing team knowledge, and developing an environment of continuous improvement and collaboration

Skills

  • Licensed life insurance agent
  • Employee training
  • Conflict resolution
  • Sales management
  • Goal setting
  • Effective communication
  • Team leadership
  • Business intelligence

Certification

  • Life & Accidental Death Insurance

Timeline

Family Services Manager

Forest Park Cemetery
01.2025 - Current

Cemetery Sales Counselor

Forest Park Cemetery
10.2024 - Current

Sales Team Manager

Alphalete Marketing
09.2021 - 09.2024

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HAYDEN GIBSON