Brae MacGregor
Tampa,FL
Summary
Proven skills in increasing customer engagement and business visibility in online searches through successful SEM strategies. Experienced in developing marketing initiatives, increasing business success, and boosting sales. Excellent analytical, organizational, and decision-making abilities. Achievements include developing, revamping, and strengthening campaigns to drive revenue growth and lead generation. Accountant Assistant with a year of experience in handling payroll. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic Customer Service Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Financial Manager leveraging exceptional communication skills to build quality relationships with clients, buyers and upper management. Motivated to learn, grow, and excel in any role necessary.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PPC SPECIALIST
Gragg Advertising
09.2018 - 10.2023
- Produced and submitted weekly reports outlining progress against KPI objectives
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments
- Increased ad campaign performance by implementing effective PPC strategies and optimizing keyword bids.
- Enhanced conversion rates with thorough analysis of ad copy, landing pages, and audience targeting.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Financial Analyst Intern
Paragon Capital Management
05.2021 - 10.2021
- Improved financial forecasting accuracy by conducting thorough research and analysis of market trends.
- Assisted senior financial analysts with complex financial modeling, resulting in more accurate predictions for company growth.
- Performed detailed data analysis to identify areas for cost reduction and increased profitability.
- Contributed to the development of strategic financial plans, leading to improved long-term business performance.
- Prepared clear and concise financial reports for management review, enabling better-informed decisionmaking.
CUSTOMER SERVICE SPECIALIST
IntegriShield
09.2017 - 09.2018
- Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
- Offered internal and external customers first-rate service to maximize satisfaction and business success
- Provided primary support to internal and external customers in fast-paced environment
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion
- Recorded product or service failure complaints and notified appropriate departments
- Directed customers to appropriate departments for additional support
- Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
ACCOUNTING ASSISTANT
Lever 1
09.2016 - 09.2017
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Processed payroll for 30 employees
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation, and sick time
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks
- Reconciled all company accounts, including credit cards, employee expenses and commissions
- Organized budget documentation and tracked expenses to maintain tight business controls
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Education
Bachelors of Science - Audio Engineering
Full Sail University
Orlando, FL02.2024
Associate of Science - Business And Economics
Longview Community College
Kansas City, MO05.2020
Skills
- Ad development
- Strategic Account Planning
- Critical Thinking
- Data Analysis
- SEM trend knowledge
- Keyword optimization
- Problem Solving
- Account reconciliation processes
- Tax accounting specialization
- Account reconciliation specialist
- Finance
- Sales expertise
- Technical Support
- Account management
Certification
- Certified with Google for digital marketing in search, video, and display.
- Efficient in all Microsoft Office products.
- Efficient in audio and video production softwares.
- A high value of knowledge in understanding changing economic trends.
Timeline
Financial Analyst Intern
Paragon Capital Management
05.2021 - 10.2021
PPC SPECIALIST
Gragg Advertising
09.2018 - 10.2023
CUSTOMER SERVICE SPECIALIST
IntegriShield
09.2017 - 09.2018
ACCOUNTING ASSISTANT
Lever 1
09.2016 - 09.2017
Bachelors of Science - Audio Engineering
Full Sail University
Associate of Science - Business And Economics
Longview Community College
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