Dynamic and result driven with a background in operations management and frontline retail. With a record of optimizing workflows, enhancing team performance, and driving customer satisfaction. Experienced in overseeing day-to-day business operations, inventory control, and staff supervision, as well as excelling in customer-facing roles. Recognized for multitasking efficiently in fast-paced environments while maintaining attention to detail and service quality.
- Streamlined daily operations, resulting in an increase in efficiency.
- Supervised, and trained staff, fostering a high-performance team culture.
- used inventory management systems that decreased inconsistencies in stock.
- Analyzed sales and operational metrics to improve productivity and customer experience.
- Accurately balanced cash drawers at the beginning and end of shifts, ensuring all transactions were accounted for and discrepancies were minimized or eliminated.
- Maintained accurate cash handling and transaction processes with zero discrepancies.
- Delivered exceptional customer service, leading to repeat business and positive feedback.
- Efficiently restocked merchandise and maintained store presentation to company standards.
- Assisted in cycle counts and inventory audits, contributing to correct stock accuracy
- Worked collaboratively with team members to meet sales and operational targets.
