Hayden Guth
Castle Rock,CO
Summary
Experienced recreation and fitness employee eager to begin taking on more responsibilities in a supervisor position. Demonstrates excellent public relations and communication skills. Works well in a team as well as with own initiative.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Trainer
UNC Campus Recreation
Greeley, CO
02.2024 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
Open Recreation Attendant for Campus Recreation
UNC Campus Recreation
Greeley, CO
05.2023 - Current
- Greeted patrons with positive attitude and friendly engagement.
- Built relationships with coworkers to help foster an overall positive team culture.
- Handled customer requests and complaints quickly to improve overall service.
- Completed training on policies and procedures, health and safety and environmental responsibilities.
Fitness Floor Staff Member
YMCA Of Metropolitan Denver
Littleton, CO
09.2020 - Current
- Monitored fitness floor and observed equipment use to address safety concerns.
- Greeted and assisted guests entering facility to provide general information and answer questions.
- Communicated with patrons in fitness floor area to build positive atmosphere and offer exercise and equipment instructions.
- Inspected equipment daily to identify and report wear, damage or malfunctions.
Member Service Representative
YMCA Of Metropolitan Denver
Castle Rock, CO
03.2018 - 09.2020
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
- Offered exceptional customer service to differentiate and promote company brand.
Education
High School Diploma -
Castle View High School
Castle Rock, CO05.2022
Skills
- Friendly, Positive Attitude
- Work Ethic
- Organizational Skills
- People Skills
- Customer Service
- Corporate Standards
- Room Preparation
- Cleaning Services
- Front Desk Communications
Certification
- NASM Certified Personal Trainer, issued 11/22/23.
- American Red Cross First Aid/CPR/AED Certification, issued 11/7/23.
Timeline
Personal Trainer
UNC Campus Recreation
02.2024 - Current
Open Recreation Attendant for Campus Recreation
UNC Campus Recreation
05.2023 - Current
Fitness Floor Staff Member
YMCA Of Metropolitan Denver
09.2020 - Current
Member Service Representative
YMCA Of Metropolitan Denver
03.2018 - 09.2020
High School Diploma -
Castle View High School
- NASM Certified Personal Trainer, issued 11/22/23.
- American Red Cross First Aid/CPR/AED Certification, issued 11/7/23.
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