Hayden Itzenheiser
Lago Vista ,TX
Overview
5
5
years of professional experience
Work History
Bag Drop Attendant
Twin Creeks Country Club
09.2024 - Current
- Keep carts clean and organized as well as golf range and other outdoor golf facilities.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to members and guests by promptly responding to inquiries and requests.
Ski Instructor
Grand Geneva Resort and Spa
11.2019 - Current
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Bag Drop Staff
Lake Geneva Country Club
07.2023 - 08.2024
- Established positive relationships with customers and other staff members.
- Improved member satisfaction by providing exceptional service and assistance to golfers.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
Golf cart attendant Supervisor
Grand Geneva Resort and Spa
08.2022 - 09.2023
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Education
Corporate Finance - Finance
Austin Community College
Austin, TX05.2028
Skills
- Team Leadership
- Customer Service
- Time Management
- Financial literacy
- Patience and understanding
- Reliability
Investor and market researcher
Since 16 years old, I have been very interested in the Financial world and markets. I spend most my free time researching stocks and financial situations as well as investing my money I make for my future into my Roth IRA as well as other accounts. I also enjoy helping my friends and family make better financial choices.
Golf
I love the game of golf and have played since I was young. I have spent most of my summers working at my local courses and golfing in my free time.
Skier
Skiing has always been my sport of choice in the winter. When I am not teaching others how to do this amazing sport, I spend my time skiing with friends.
Timeline
Bag Drop Attendant
Twin Creeks Country Club
09.2024 - Current
Bag Drop Staff
Lake Geneva Country Club
07.2023 - 08.2024
Golf cart attendant Supervisor
Grand Geneva Resort and Spa
08.2022 - 09.2023
Ski Instructor
Grand Geneva Resort and Spa
11.2019 - Current
Corporate Finance - Finance
Austin Community College
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