Hayden Keller
Modesto,CA
Summary
Proactive Waiter, Trainer, and Sales Store Checker with extensive experience managing high volumes of customers and ensuring exceptional service. Skilled in guest relations, fitness training, inventory management, and maintaining professional environments. Brings strong multitasking abilities, product knowledge, and a commitment to enhancing customer satisfaction. Excellent interpersonal skills help in building and maintaining relationships with clients and stakeholders. Persuasive sales techniques and problem-solving skills to enable myself to address client needs and drive sales successfully.
Overview
7
7
years of professional experience
Work History
Waiter
Cattleman's Steakhouse
09.2022 - 08.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Trainer/Front Desk
In-Shape Health Club
03.2020 - 09.2021
- Scheduled personal training sessions and maintained / updated appointment calendars
Develop individualized fitness plans for clients based on their goals and needs.
Educate clients on proper exercise techniques and safety.
Operated telephone switchboard to answer and forward calls providing information taking messages and scheduling consultations
Collected payments renewed memberships and resolved billing issues - Scheduled personal training sessions and maintained / updated appointment calendars
- Develop individualized fitness plans for clients based on their goals and needs.
- Educate clients on proper exercise techniques and safety.
- Operated telephone switchboard to answer and forward calls providing information taking messages and scheduling consultations
- Collected payments renewed memberships and resolved billing issues
Sales Store Checker
SaveMart SuperMarkets
01.2018 - 03.2020
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Enhanced customer satisfaction through prompt assistance and addressing their inquiries.
- Developed extensive product knowledge, staying informed about new arrivals and offering expert recommendations to customers accordingly.
- Demonstrated adaptability by quickly learning new store procedures and product information to ensure a seamless customer experience.
Education
Bachelor of Arts - Psychology
University of California - Davis
Davis, CA03.2024
Skills
- Strong multitasking
- Cleanliness
- Professional Appearance
- Guest Relations
- Guest Relations Management
- Memory retention
- Tableside Service
- Upselling techniques
- Relationship Management
Languages
Spanish
Limited Working
Timeline
Waiter
Cattleman's Steakhouse
09.2022 - 08.2024
Trainer/Front Desk
In-Shape Health Club
03.2020 - 09.2021
Sales Store Checker
SaveMart SuperMarkets
01.2018 - 03.2020
Bachelor of Arts - Psychology
University of California - Davis
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