Hayden Kelly
Bend
Summary
Accomplished professional with a focus on enhancing customer relations and optimizing workflow processes. Known for successfully implementing quality control measures that elevate client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner /Assistant Project Manager
Hayden James Builders
Bend, OR
12.2024 - Current
- Oversaw project planning and execution, ensuring alignment with client specifications.
- Managed subcontractor relationships, fostering effective communication and collaboration.
- Developed budgets and timelines, enhancing project cost management and scheduling efficiency.
- Implemented quality control processes, improving construction standards and client satisfaction.
- Streamlined workflow processes, resulting in reduced project completion times without compromising quality.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Expanded business into new markets, cond
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Planned, monitored and analyzed project costs to meet financial goals.
Warehouse Assistant Supervisor
Nw Home Interiors
Bend, OR
05.2020 - 02.2023
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new hires on best practices in inventory management and equipment usage.
- Implemented process improvements that enhanced order accuracy and reduced processing time.
- Coordinated logistics for incoming shipments, optimizing storage space and inventory organization.
- Facilitated communication between warehouse staff and management to address concerns promptly.
- Managed documentation for inbound and outbound shipments, maintaining regulatory compliance.
- Supported continuous improvement efforts by participating in warehouse process analyses and recommending changes as needed.
- Provided on-the-job training to new hires, enhancing their productivity and skill sets.
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Oversaw loading and unloading procedures, ensuring timely and accurate shipments for customer satisfaction.
- Reduced order processing times through effective delegation of tasks to team members.
- Ensured proper maintenance of warehouse equipment, scheduling repairs or replacements as necessary to avoid downtime.
Roofing Laborer
TIm Kipple
Bend, OR
05.2019 - 07.2019
- Assisted in roofing installations, ensuring adherence to safety protocols and quality standards.
- Operated hand and power tools for efficient roof repairs and replacements.
- Collaborated with team members to ensure timely completion of roofing projects.
- Conducted routine maintenance checks on tools and equipment to guarantee safe operations.
- Supported site clean-up efforts to maintain organized and hazard-free work environment.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
Construction Worker
Brylynn Builders
Bend, OR
06.2017 - 05.2019
- Operated heavy machinery to complete excavation and site preparation tasks efficiently.
- Collaborated with team members to ensure adherence to safety protocols on construction sites.
- Assisted in framing, drywall installation, and finishing work for residential projects.
- Maintained tools and equipment, ensuring readiness for daily operations.
- Contributed to project timelines by completing tasks within scheduled deadlines.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Commercial Fisherman Deckhand
DIck Stewart
Coffman Cove Alaska
06.2016 - 08.2016
- Operated fishing gear and equipment, ensuring safe and efficient catch retrieval.
- Assisted in maintaining vessel cleanliness and organization to promote safe working environment.
- Monitored weather conditions and tides, adapting operations for optimal fishing outcomes.
- Collaborated with crew members to strategize daily fishing routes and techniques.
- Maintained efficient gear deployment for optimal fish harvesting results.
- Facilitated smooth unloading process at port, coordinating efforts with dockworkers for a quick turnaround time.
Education
High School Diploma -
Redmond Proficiency Academy
Redmond, ORSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Team oversight
- Consulting
- Contract management
- Client engagement optimization
- Customer service
- Operations oversight
Certification
- Licensed contractor, Hayden James Builders - CCB# 253832
Timeline
Owner /Assistant Project Manager
Hayden James Builders
12.2024 - Current
Warehouse Assistant Supervisor
Nw Home Interiors
05.2020 - 02.2023
Roofing Laborer
TIm Kipple
05.2019 - 07.2019
Construction Worker
Brylynn Builders
06.2017 - 05.2019
Commercial Fisherman Deckhand
DIck Stewart
06.2016 - 08.2016
High School Diploma -
Redmond Proficiency Academy