Summary
Overview
Work History
Skills
Timeline
Generic

HAYDEN MEDERO

Tampa

Summary

Achievement-driven customer service and operations specialist with 10+ years of experience supporting business operations, client relations, and purchasing. Recognized for excellent communication, problem-solving, and organizational skills. Proven ability to manage multiple priorities under pressure, streamline processes, and build productive relationships with clients, vendors, and internal teams.

Overview

14
14
years of professional experience

Work History

Purchasing Manager

Advantage Steel, Inc.
Tampa
06.2015 - Current
  • Established and managed projects including customer and job site information.
  • Created and maintained comprehensive engineering job files.
  • Oversaw material requirement planning (MRP) to generate purchase orders, buy lists, cut lists, and NC files.
  • Issued and verified purchase orders and cut lists against bills of materials.
  • Maintained real-time material pricing database to enhance project estimating accuracy.
  • Cultivated productive vendor relationships for quality assurance, cost control, and timely delivery.
  • Responded to inquiries from clients, staff, and vendors with accurate information.
  • Prepared meeting agendas, coordinated schedules, and tracked follow-ups for effective execution.

Customer Service Representative

Rooms To Go
Seffner
06.2014 - 06.2015
  • Managed high-volume inbound calls, resolving customer inquiries and service issues promptly.
  • Identified customer needs and recommended effective solutions to improve satisfaction.
  • Scheduled services and provided product information for a smooth customer experience.
  • Balanced multiple priorities in a fast-paced call center environment.

Special Projects Assistant (Part-time)

Premier Pallets
Tampa
03.2012 - 06.2015
  • Completed data entry, generated reports, and maintained filing systems.
  • Assisted with administrative tasks including typing and documentation.

Skills

  • Microsoft Office Suite
  • Excel
  • PowerPoint
  • Outlook
  • QuickBooks
  • FabTrol Pro
  • Strumis
  • Drawing managment
  • Procurement & purchasing strategies
  • Inventory control & management
  • Vendor relationship management
  • Administrative support functions

Timeline

Purchasing Manager

Advantage Steel, Inc.
06.2015 - Current

Customer Service Representative

Rooms To Go
06.2014 - 06.2015

Special Projects Assistant (Part-time)

Premier Pallets
03.2012 - 06.2015

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HAYDEN MEDERO