Summary
Overview
Work History
Education
Skills
Skills Highlights
Timeline
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Hayden Mullen

Broomfield,CO

Summary

Dynamic and results-driven professional with extensive experience in retail an food, excelling in leadership and customer experience management. Proven track record in coaching teams and optimizing inventory processes, significantly reducing waste and increasing sales. Adept at fostering a positive atmosphere while driving operational efficiency and enhancing partner skills. Looking to use my work ethic to develop a valuable skill and meaningful career.

Overview

10
10
years of professional experience

Work History

Barista-2017 Shift Supervisor

Starbucks Coffee
Broomfield, CO
01.2017 - Current
  • Worked with food/retail store orders to keep up with demand.
  • Inventory tracking to minimize waste.
  • Team coaching to build existing partners abilities and skills.
  • Data analytics to change operations for changing business needs.
  • Facilities upkeep to provide consistent experience to customers.
  • Training new partners to company and customer expectations.
  • Cash management which involves change orders, safe counts, and register parring.

Salesperson/Shift Supervisor

Dunkin Donuts
North Myrtle Beach, SC
01.2016 - 01.2017
  • Fast paced sales with brewed coffee, pastries, and sandwiches.
  • Role oriented work stressing planted positions.
  • Cash management involving register parring.
  • Putting away arrived inventory.

Salesperson

Krispy Kreme
North Myrtle Beach, SC
01.2015 - 01.2016
  • Putting away heavy inventory.
  • Self responsibility for cash.
  • Service of brewed coffee and donuts.
  • Store cleanliness upkeep.

Education

High School -

Pinecrest High School
Southern Pines, NC
01.2016

Skills

  • Business needs assessment
  • Leadership
  • Support and partnership
  • High energy
  • P&L management
  • Action planning
  • Coaching
  • Customer experience management
  • Micro-adjuster
  • Waste management
  • Inventory management
  • Quality focus
  • Company loyalty
  • Positive atmosphere creation
  • Innovation
  • High motor
  • Mentorship of others into leadership

Skills Highlights

  • Can determine weekly business needs based on potential for sales.
  • Fostered environment and created plans to lead a top store in an area of 150 stores.
  • District wide support partner to multiple store managers.
  • High motor
  • Understands how to directly affect P&L of business.
  • Has created action plans to uplift others to success.
  • Excels at providing appropriate coaching with respect to each individual.
  • Able to trace all business operations back to customer experience
  • Can micro adjust to see immediate improvement.
  • Waste/inventory management
  • Quality focused.
  • Long term company loyalty.
  • Creates a positive atmosphere.
  • Thrives with constant innovation.
  • Goes above and beyond for business needs.
  • Excels at developing others with the same goals and different goals

Timeline

Barista-2017 Shift Supervisor

Starbucks Coffee
01.2017 - Current

Salesperson/Shift Supervisor

Dunkin Donuts
01.2016 - 01.2017

Salesperson

Krispy Kreme
01.2015 - 01.2016

High School -

Pinecrest High School

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Hayden Mullen