Spearheaded the company’s software strategy as the sole engineer, architecting API integrations and automating business processes that saved an estimated 20+ hours of manual work weekly.
Developed and deployed a production AI assistant using Google's Gemini API to provide on-demand technical support for 15+ field technicians.
Managed the full-stack development and security of the company website while ensuring data integrity and applying cybersecurity best practices across all integrated systems.
Café Lead
Apple
09.2022 - 09.2023
Proficiency in Barista/coffee equipment and utilization. Trained staff members, crafted seasonal menus, and assisted with inventory/product ordering.
Corresponded with onsite clients and supervisors to effectively streamline and satisfy requests.
Catering Captain
Amazon Web Services Executive Briefing Center
02.2022 - 09.2022
Facilitated operating procedure standards for new flagship location, while supervising and performing routine catering operations for high-level executive meetings.
Barista/bartender at reserved coffee & happy hour bar; trained staff on standard and seasonal beverage menus.
Café Lead
The Museum of Pop Culture
09.2021 - 02.2021
Expedited day-to-day customer facing service operations and assisted café management.
Serviced high volume Café traffic during standard operating hours, as well as large-scale catering events and bartending in the evenings.
Catering Coordinator
Expedia Group
11.2019 - 04.2020
Scheduled and coordinated events varying from daily meals to holiday parties for workspaces.
Trained and managed a team of catering attendants; created and implemented Standard Operating Procedures.
Education
Bachelor of Software Engineering - Software Engineering