Summary
Work History
Education
Skills
Accomplishments
Professional Highlights
Volunteer Experience
Timeline
Generic

Hayden Ngo

Little Elm,TX

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Work History

Food & Beverage Associate

Target
Prosper, TX
08.2023 - Current
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Responded promptly to customer inquiries or complaints regarding food quality or service issues.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Operated cash registers to process customer orders accurately and efficiently.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained safe food handling practices to prevent germ spread.
  • Provided excellent customer service by anticipating guest needs and responding quickly to requests.
  • Stocked shelves, refrigerators, and salad bars with food items as needed.
  • Performed opening and closing duties such as setting up the store for service, cleaning equipment and restocking supplies.

Education

Continuing Education - Computer Science

Collin College
McKinney, TX
05-2027

High School Diploma -

Rock Hill High School
Frisco, TX
05-2023

Skills

  • Order Accuracy
  • Complaint Handling
  • Portioning
  • Staff Leadership
  • Guest Services
  • Inventory
  • Complaint Resolution
  • Report Generation
  • Data Entry
  • Product Knowledge
  • Data Collection
  • Call Management
  • Researching
  • Calendaring
  • Sales Expertise
  • Building Rapport
  • Customer Education
  • Materials Transport
  • Microsoft PowerPoint
  • Systems Analysis
  • Software Installation
  • Technical Support
  • Hardware Diagnostics
  • Application Support
  • Performance Testing
  • Data Recovery
  • User Support
  • Hardware and Peripherals
  • LAN/WAN
  • System Administration
  • Application Installations
  • Microsoft Outlook
  • Product Troubleshooting
  • Technical Troubleshooting
  • Issue Troubleshooting

Accomplishments

School Esports, Played gaming tournament at Vanta High School League of Legends and placed 3rd place

Professional Highlights

  • Computer Skills
  • Microsoft Office Suites/Outlook
  • Knowledge of relevant computer applications
  • Problem-Solving

Volunteer Experience

St. Joseph Catholic Church, Volunteers working at food banks help unload, stage, and deliver food to community members in their time of need and serving food for the elderly.

Timeline

Food & Beverage Associate

Target
08.2023 - Current

Continuing Education - Computer Science

Collin College

High School Diploma -

Rock Hill High School
Hayden Ngo