Hayden Palmer
Chariton,IA
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 4-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to resolving customer issues and complaints. Driven and personable individual with knack for building rapport and fostering positive relationships. Adept at understanding customer needs and translating them into actionable solutions, utilizing effective communication and problem-solving skills. Committed to delivering exceptional service and contributing to overall sales success.
Overview
4
4
years of professional experience
Work History
Personal Seller
Personal Business
04.2020 - 11.2023
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed, maintained and utilized diverse client base.
- Maintained current knowledge of evolving changes in marketplace.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2024
Skills
- Promotions
- Online platforms
- Upselling strategies
- Shipping
- InventoryLab
- Amazon FBA
- Social Media Marketing
- Customer Satisfaction
- Product Knowledge
- E-commerce sales
- Promote products
- Pricing strategy
Timeline
Personal Seller
Personal Business
04.2020 - 11.2023
High School Diploma -
Penn Foster Career School
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