Hayden Pollock
Sparks
Summary
Customer service expert with experience at Dave's Hot Chicken, excelling in speaking and teamwork. Proven ability to enhance customer experiences and gain repeat business through effective communication and problem-solving skills. Adept at adapting to fast-paced environments while maintaining high standards of quality and organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Dave's Hot Chicken
01.2025 - 08.2025
- Prepared food items following established recipes and safety standards.
- Maintained the cleanliness and organization of workstations to ensure efficient operations.
- Assisted customers with menu selections, providing service to enhance their experience.
- Operated register to process payments and collect cash payments for order totals.
Customer Liaison
Hole In One Ranch
04.2024 - 10.2024
- Partnered with other Customer Liaison Officers to provide consistent support during peak periods.
- Prepared marketing materials to attract new customers and promote available mortgage products.
- Served as liaison between engineering teams and customers for effective communication of project updates, ensuring timely delivery of product deliverables.
- Interacted with customers courteously and professionally to generate repeat business.
Education
No Degree -
Reed High School
Sparks, NV06-2027
Skills
- Public Speaking
- Problem Solving
- Adapting to environments
- Teamwork
- Customer service
Certification
Basic Life Support and REMSA Support Certified
Timeline
Team Member
Dave's Hot Chicken
01.2025 - 08.2025
Customer Liaison
Hole In One Ranch
04.2024 - 10.2024
No Degree -
Reed High School