Hayden Reese
Birmingham,AL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Marsh McLennan Agency
07.2023 - Current
- Prepared thorough proposals that effectively communicated policy features, benefits, and pricing information to potential clients.
- Maintained a strong understanding of industry trends and market conditions to better serve clients and anticipate their needs.
- Analyzed customer needs to provide customized insurance solutions.
- Delivered results-driven solutions tailored specifically to meet each client''s unique risk management objectives.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
Assistant Account Manager
Lockton Companies, LLC
09.2022 - 07.2023
- Prepared comprehensive submission package for new business and renewals.
- Submit to market renewal or new business package to either incumbent carrier or combination of carriers based on risk appetite.
- Advise clients on loss control strategies.
Underwriter
Proassurance Corp.
07.2022 - 09.2022
- Supported review and acceptance or denial of new or renewal business.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Analyze and review claims histories and loss ratios to determine pricing and insurability.
Associate Underwriter
ProAssurance Corp.
11.2021 - 07.2022
- Evaluation of risk through the review of new business and renewals, determining appropriate risk acceptance, pricing terms and conditions.
- Coordination between actuarial and claims departments.
- Develop relations with brokers, agents, and direct insureds.
Policy Specialist
Proassurance Corp.
10.2019 - 11.2021
- Worked directly between physicians and office managers, underwriters, and risk management.
- Managed a territory of large and complex hospital and physician groups.
- Processed all endorsements and changes to malpractice policies.
- Utilized financial management tools to deliver premium and invoice breakdowns to insureds and agents.
Risk Management Specialist
State Farm
08.2018 - 10.2019
- Utilized ECRM to document and track customer account details.
- Gathered information about customer's needs in order to tailor appropriate coverages.
- Handled home and auto claims for customers.
- Processed payments and kept track of any problems with billing.
- Provided customer service to meet the needs of all customers.
Licensed Sales Producer
Allstate
05.2018 - 08.2018
- Made outbound calls to interested prospects in order to write their home and auto insurance.
- Took inbound calls for policy additions or changes.
- Spoke with customer to determine what type of policy was the best fit for them and their family.
Education
Some College (No Degree) - Biomedical Sciences
Auburn University
Auburn, ALHigh School Diploma -
Oak Mountain High School
05.2011
Skills
- Sales strategies
- Insurance product knowledge
- Marketing strategy implementation
- Documentation abilities
- Account management
- Insurance coverage verification
- Risk management
Certification
- Licensed Property and Casualty Insurance Producer (2018)
- Lincensed Life and Health Insurance Producer (2018)
Timeline
Account Manager
Marsh McLennan Agency
07.2023 - Current
Assistant Account Manager
Lockton Companies, LLC
09.2022 - 07.2023
Underwriter
Proassurance Corp.
07.2022 - 09.2022
Associate Underwriter
ProAssurance Corp.
11.2021 - 07.2022
Policy Specialist
Proassurance Corp.
10.2019 - 11.2021
Risk Management Specialist
State Farm
08.2018 - 10.2019
Licensed Sales Producer
Allstate
05.2018 - 08.2018
Some College (No Degree) - Biomedical Sciences
Auburn University
High School Diploma -
Oak Mountain High School
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