Hayden Rowland
Mountain Home
Summary
I have prior experience that has opened up the door to this career path. I love my country, and I believe strongly in the importance of keeping our nation safe. There is something that I have always lived by: "We all have an opportunity to be better, but you must own the fact that to be better is to tackle something bigger than yourself."
Overview
4
4
years of professional experience
Work History
Campus Patrol Officer
Southern Illinois University at Carbondale
Carbondale
08.2024 - 10.2024
- Directed traffic during events that ensured public safety.
- Built good relationships with students and faculty that encouraged trust.
- Reported suspicious behavior, substance use, directly to university police.
Sales Associate
Camping World
Springfield
04.2022 - 08.2022
- Built strong customer relationships by understanding what there desire was, asking the right questions, then leading them to the right RV.
- Demonstrated resilience by staying motivated during slow periods.
- Resolved customer concerns with patience and professionalism, turning potential problems into trust-building moments.
BDC Agent
Camping World
Springfield
12.2021 - 04.2022
- Spoke with potential new buyers and brought them in the door to speak with a salesman.
- Scheduled service appointments for customers as needed.
- Conducted calls to follow up on leads from the main website.
- 100 calls a day was the minimum, this comes with a good strong work ethic and knowing there may be one yes out of 99 no's.
Corrections Officer
Baxter County Detention Center
Mountain Home
01.2021 - 04.2021
- Cell checks were done every 45 minutes, along with headcounts.
- Booking procedures on new inmates by performing fingerprinting and getting there information typed in.
- Directed inmates during recreation, visits, telephone, and shower time.
Education
Bachelor of Science - Criminology
Southern Illinois University, Carbondale
Carbondale, IL05-2026
Skills
- Physical Fitness
- Community engagement
- First aid and CPR
- Teamwork and collaboration
- Motivator
- Ethical judgement
Affiliations
- Journaling
- Former member of leadership diversity program
- Former member of SIU Rugby team
Accomplishments
- 1000 pound weight club
- Maroon Crew Scholarship
Timeline
Campus Patrol Officer
Southern Illinois University at Carbondale
08.2024 - 10.2024
Sales Associate
Camping World
04.2022 - 08.2022
BDC Agent
Camping World
12.2021 - 04.2022
Corrections Officer
Baxter County Detention Center
01.2021 - 04.2021
Bachelor of Science - Criminology
Southern Illinois University, Carbondale
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