Hayden Simmons

• Manage a team of over 95 employees
• Handle the day-to-day operations for 8 store locations
• Assist with employee relations issues
• Travel to new locations to ensure that qualified staff
  members are hired and trained prior to the store
  opening
• Visit store locations to ensure that the store is working
  as it should and address any known issues
• Verify each stores scheduling to ensure that they are
  within the budget guidelines
• Track and monitor each stores sales and labor
  percentage of sales
• Transport inventory from store to store driving a 26-
  foot truck
• Travel to check possible future store locations
• Work directly with brokers and realtors to discuss
  locations and regulations
• Assist with the set-up of new store locations including
  getting any required inspections and certifications for
  occupancy
• Monitored budget and utilized operational resources.
• Defined, implemented, and revised operational policies and guidelines.
• Managing online product listings and inventory on E-commerce store
• Handling customer service inquiries and resolving issues
• Analyzing sales data and generating reports
• Managing e-commerce platforms (e.g., Shopify, Weebly, Amazon)

• Monitored cash intake and deposit records, increasing
accuracy and reducing discrepancies.

• Planned schedules and delegating assignments to meet
coverage and service demands.
• Offered hands-on assistance to customers, assessing
needs, and maintaining current knowledge of consumer
preferences.
• Completed regular inventory counts to verify stock
levels, address discrepancies, and forecast future
needs.
• Primary keyholder to the store

• Assisted customers as needed
• Worked the front desk register
• Restocked items as needed
• Tested items for customers upon request

• Organized racks and shelves to maintain store visual
appeal, engage customers and promote specific
merchandise.
• Provided positive first impressions to welcome existing,
new, and potential customers.
• Helped customers locate products and checked store
system for merchandise at other sites.
• Answered customer questions regarding sizing,
accessories, and proper care for merchandise.
• Processed and fulfilled all on-line orders