Experienced with managing client territories and driving sales growth. Utilizes strategic planning and relationship-building to expand market presence. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies.
Overview
9
9
years of professional experience
Work History
Territory Account Manager
G&J Pepsi-Cola
06.2022 - Current
Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
Established successful account relationships by building rapport and maintaining consistent communication.
Utilized Dynamics 365 CRM software to access customer profiles, track opportunities, and analyze revenue growth.
Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
Exceeded company set budget by 70%-80% in all large format stores each quarter by leveraging the relationships built for best product placement.
Informed customers of promotions to increase sales productivity and volume.
Expanded territory coverage by strategically identifying and targeting high-potential accounts, leading to increase in revenue.
Operations Supervisor
Fistful Inc.
03.2018 - 06.2022
Increased revenue by 100% each year since 2018 using streamlined work procedures with focus on customer service.
Bought and built 1 food truck annually to maintain sales demands and reach new markets.
Created and implemented training manuals for prospective employees.
Focused efforts into marketing, promotions, and sales during 2020 year to increase revenue during Covid.
Establish positive, effective communication among all personnel, using organized leadership skills.
Built sales script and guidelines for all wedding contracts, consulting, and execution of wedding events.
Created CRM system with Google Sheets to maintain customer communication and follow up.
Use detailed reporting after each event to see trends in demographics, weather, and geographical locations resulting in efficient results weekly.
Ensure excellent quality of customer service and product to highest standard by reviews and customer interactions.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Lead Line Cook
Jack Fry’s
01.2018 - 05.2019
Promoted and recognized as direct result of dedication to quality and execution of daily tasks.
Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
Recruiter Assistant
PrideStaff & PrideStaff Financial
07.2017 - 01.2018
Completed over 50 cold calls daily to reach potential prospects..
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Streamlined candidate sourcing by utilizing various online platforms and social media networks.
Coordinated interview schedules for hiring managers and candidates, optimizing the process for both parties'' convenience and availability.
Supported onboarding processes by conducting background checks, reference checks, verifying employment eligibility, and assisting new hires with paperwork completion.
Warehouse Order Selector
Zenith Logistics
01.2017 - 07.2017
Completed training 3 weeks early, then leading to full-time and benefits due to exceeding work production.
Exceeded number of shipments required each day by 25% once full-time.
Account Specialist
Enterprise Holdings
01.2016 - 12.2016
Consistently ranked Top 10 Truck Rental Branches across company and ranked number one truck branch in Kentucky and Southern Indiana.
Ranked 1st overall out of 150 truck rental branches in November 2016.
Individually ranked 4th overall in Enterprise's sales matrix for all of Kentucky and Southern Indiana for April 2016 with average $8.90 per unit revenue.
Voted group leader by department leads and peers in January 2016.
Maintained all vehicles were up to date on services while increasing fleet size of 180 or more units.
Events Manager
Brainbox Intelligent Marketing
07.2015 - 12.2015
Managed travel plans, shipping of equipment, maintaining company vehicles, and coordinating all aspects of marketing events.
Served as single point of contact for all parties involved during weekly events.
Responsible for negotiating event setup and break down, to ensure activation visibility for clients, both onsite and digitally.
Coordinated all awards ceremonies, presentations, and advertisements.
Managed 2-3 employees by working with staffing agency.
Participated in on camera, radio, and newspaper interviews to educate and bring exposure to clients.
Education
Criminal Justice
Bellarmine University
Louisville, KY
Bachelor of Science - Sports Administration
University of Louisville
Louisville, KY
12.2014
Skills
Google Drive Proficient (Sheets, Docs, Slides, Meet)