Hayden Smith

• Handled customer complaints and inquiries.
• Assisted with training and development of team members.
• Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
• Managed daily operations of the service department, maintaining a high level of organization and productivity.
• Updated job knowledge by attending workshops, training sessions and educational opportunities.
• Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.

• Properly loaded and unloaded materials in and out of machines.
• Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
• Inspected finished parts by checking for defects to meet quality standards.
• Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
• Input instructions to program CNC machines to control machine movement and produce parts to specification.
• Manually set up machinery, lathes, and grinders.
• Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.

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• Streamlined workflow processes, optimizing the use of available resources for maximum productivity.
• Prepared and set up machine systems for daily operation and adhered to production goals.
• Identified and replaced broken or worn tools and made tool offsets.
• Started and observed machine operation to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media.
• Trained new employees and delegated daily tasks and responsibilities.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

• Efficiently machined small and large parts to tolerances of .125 or less
• Proposed process changes that significantly improved quality and efficiency
• Entered operating instructions into computers to start and adjust welding machines
• Operation of: Shear Machine, Punch, Band Saws, Sand Blasting, Hydraulic heat press
• Can weld heat treated and repaired worn and damaged equipment
• Measure instruments to verify compliance with precise specifications
• Measure and mark dimensions and reference points accurately
• Dismantled and inspected components and adjusted and repaired them as necessary
• Trained, directed and instructed apprentices and helpers
• Track shop cutting tool usage and sharpened and replaced cutting tools
• Measure, mark and indicate proper dimensions and reference points on materials and work pieces for future reference
• Calculate and set controls to regulate machining factors such as part speed, feed, coolant flow, depth and angle of cut and clamping methods
• Forklift Operator Certificate
• Mig & Tig Welding
• Use of micrometers and calipers
• Can accurately read machinist tape measure

• Operated Ready Mix Concrete Plant
• Operated heavy equipment such as front end loader, forklift, skid steer, concrete truck, backhoe