HAYDEN URQUIDI
Kyle,TX
Summary
Results-driven professional with extensive experience in IT support, construction management, education, and customer service. Adept at overseeing large-scale projects, troubleshooting technical issues, managing technology rollouts, and ensuring operational efficiency. Strong leadership, problem-solving, and team-building skills with a passion for delivering high-quality results. Well-versed in hands-on construction, preventative maintenance, client relations, budgeting, and subcontractor management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
President of Construction / Co-Owner
Skyline Construction Service Group
09.2022 - Current
- Managed construction operations, ensuring all projects met company and client quality standards
- Oversaw budgeting for material and labor costs, ensuring projects remained within financial constraints
- Secured new projects and contracts through outreach and client engagement
- Recruited, trained, and supervised employees, ensuring they met company standards and project requirements
- Negotiated contracts with new and potential clients to secure projects, ensuring mutually beneficial agreements
- Hired and negotiated contracts with subcontractors, ensuring fair wages and quality work while maintaining project timelines
- Ensured all subcontractors adhered to company and client expectations, delivering high-quality results
- Took proactive measures to prevent project delays and property damage, such as mitigating risks from freezing temperatures to avoid burst pipes and flooding
- Hands-on experience in construction and maintenance work, ensuring high standards of craftsmanship
IT Support Specialist
Lake Worth ISD
08.2021 - 08.2022
- Oversaw IT operations for two schools, ensuring all students and staff had functional technology
- Managed the rollout of student laptops, guaranteeing each student had access to a working device
- Maintained classroom computers and teacher laptops, troubleshooting hardware and software issues
- Ensured seamless access to essential teacher portals, including grading and attendance systems
- Monitored and maintained campus servers to prevent Internet downtime and ensure smooth operations
Pre-K Teacher / School-Age Teacher
Handprints Academy
04.2019 - Current
- Open and prepare the pre-K classroom, including setting up breakfast for children in the food program
- Lead engaging daily curriculum activities to promote early childhood development
- Supervise and ensure the safety of children during outdoor playtime
- Organized and supervised summer field trips to locations such as water parks, zoos, and museums
Customer Support Representative
STNGR Industries
09.2018 - 03.2019
- Provided excellent customer support by assisting with product inquiries and order issues
- Managed and grew company social media presence, strengthening relationships with followers
- Assisted with inventory management, including overseeing the company’s Amazon sales platform
Freight Team Associate
The Home Depot
01.2018 - 05.2018
- Unloaded, stocked, and organized merchandise to maintain store efficiency
- Assisted customers in locating products and provided recommendations
- Ensured overstocked items were properly rotated to reduce waste
Produce Clerk
Tom Thumb
11.2015 - 08.2017
- Provided customer service by offering product recommendations and samples
- Managed inventory, restocked shelves, and ensured fresh produce availability
- Oversaw overnight store operations, including assigning staff duties and handling product organization
Youth Soccer Referee
YMCA
02.2014 - 08.2015
- Officiated youth soccer games, ensuring fair and safe play
- Built positive relationships with coaches, players, and parents
- Maintained thorough knowledge of game rules and coaching techniques
Education
Texas A&M University-Corpus Christi
Corpus Christi, TX05.2018
Collin County Community College
McKinney, TX03.2018
Diploma - Speech & Communication, Sociology, Psychology, Marketing, Business
Community High School
Nevada, TXSkills
- Construction Project Management
- IT Support & Troubleshooting
- Budgeting & Cost Management
- Contract Negotiation & Business Development
- Subcontractor Hiring & Management
- Employee Training & Development
- Leadership & Team Building
- Preventative Maintenance & Damage Mitigation
- Customer & Client Relations
- Technology Deployment & Maintenance
- Network & Server Management
- Inventory Control & Logistics
- Youth Coaching & Motivational Techniques
Certification
- Dell NIST Cybersecurity Framework 2.0 Certified
- OSHA Firewatch Certified
- CPR & AED Certified
- Microsoft Office Certified
- Certified in Cybersecurity Systems (CCSS)
Timeline
President of Construction / Co-Owner
Skyline Construction Service Group
09.2022 - Current
IT Support Specialist
Lake Worth ISD
08.2021 - 08.2022
Pre-K Teacher / School-Age Teacher
Handprints Academy
04.2019 - Current
Customer Support Representative
STNGR Industries
09.2018 - 03.2019
Freight Team Associate
The Home Depot
01.2018 - 05.2018
Produce Clerk
Tom Thumb
11.2015 - 08.2017
Youth Soccer Referee
YMCA
02.2014 - 08.2015
Texas A&M University-Corpus Christi
Diploma - Speech & Communication, Sociology, Psychology, Marketing, Business
Community High School
Collin County Community College
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