Hayden York
Haslet,TX
Summary
Dynamic leader with a proven track record at Lowe's Home Improvement Center, adept in loss prevention and team building. Excelled in enhancing operational efficiency and customer loyalty through innovative inventory management and safety protocols. Skilled in power equipment training and employee development, significantly increasing client referrals and associate safety.
Overview
9
9
years of professional experience
Work History
Store Supervisor
Lowe's Home Improvement Center
10.2021 - 04.2024
- Managed all areas of the store depending on the needs of the facility at that time.
- Training for power equipment certification and recertification.
- Conducted associate performance audits daily.
- Managed internal and external shrink.
- Performed asset protection duties.
- Intergraded overnight receiving with opening shift stocking for expedited inventory management and customer satisfaction.
- Led safety meetings daily and conducted store wide safety sweeps to ensure customer and associate safety.
- Handled all fire marshall walks and state/city compliance with up to date safety protocols.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Conducted inventory analysis to determine optimal stock levels.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Ensured all associates were up to date with CBL's and schedule adherence.
- Monitoring steel and upright strength and security for stock integrity.
Owner
York Mobile Repairs
07.2018 - 09.2021
- Conducted on site appraisals for customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
Handyman/Sub-Contractor
Various Companies
03.2015 - 02.2018
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Removed and repaired carpet and wood flooring.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Performed preventive maintenance and repairs on various types of equipment.
Education
GED
Skills
- Team building and leadership
- Loss prevention
- Power equipment certified training
- Order fulfillment specialization
- Safety procedure alignment
- Head safety team leader
- Inventory pull and preparedness specialist
- Customer service
- Documentation and reporting
- Policies and procedures
- Employee training
- Store opening and closing
- Employee development
- Customer loyalty and retention
- Loss prevention procedures
- Resource allocation
- Associate Safety
- Maintaining power equipment
- Shift scheduling
- Employee scheduling
Timeline
Store Supervisor
Lowe's Home Improvement Center
10.2021 - 04.2024
Owner
York Mobile Repairs
07.2018 - 09.2021
Handyman/Sub-Contractor
Various Companies
03.2015 - 02.2018
GED
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