Hayden Zacha
Arlington,TX
Summary
A highly skilled and knowledgeable Receiving Associate with a solid background in inventory management, logistics, and retail operations. Demonstrated expertise in managing the timely and accurate receipt of goods, ensuring efficient warehouse and store operations. Proven ability to maintain stock integrity, resolve discrepancies, and organize inventory effectively, contributing to a seamless workflow. Known for strong organizational and problem-solving skills, consistently optimizing operations to meet business needs.
Additionally, a skillful retail worker with extensive experience in delivering high-quality customer service, proficient in point-of-sale systems, inventory control, and visual merchandising. Known for strong teamwork, adaptability, and a results-driven approach, with a track record of exceeding in fast-paced environments. Reliable and focused on enhancing the customer experience while supporting efficient back-end operations to ensure product availability and sales success.Overview
5
5
years of professional experience
Work History
Receiving Associate
Academy Sports Outdoors
10.2023 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
- Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Helped customers complete purchases, locate items, and join reward programs.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Retail Associate
Rustic Craft Supply
08.2021 - 08.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
- Maintained clean sales floor and straightened and faced merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Loader and Unloader
UPS
06.2020 - 04.2021
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
- Consistently met performance targets by prioritizing high-priority shipments for faster turnaround times.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Streamlined unloading process, enabling quicker turnover of delivery trucks.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
Education
High School Diploma -
Arlington High School
Arlington, TX05-2019
Skills
- Warehouse safety
- Loading and unloading
- Stock rotation
- Time management
- Attention to detail
- Equipment maintenance
- Cross-functional collaboration
- Team collaboration
- Cleaning and sanitizing
- Multitasking
- Self motivation
Timeline
Receiving Associate
Academy Sports Outdoors
10.2023 - Current
Retail Associate
Rustic Craft Supply
08.2021 - 08.2023
Loader and Unloader
UPS
06.2020 - 04.2021
High School Diploma -
Arlington High School
Similar Profiles
Benjamin SalazarBenjamin Salazar
Identity Systems Engineer at Academy Sports + OutdoorsIdentity Systems Engineer at Academy Sports + Outdoors
Basmina SafayBasmina Safay
Front-End Cashier at Academy Sports OutdoorsFront-End Cashier at Academy Sports Outdoors
DeMarcus MimsDeMarcus Mims
Team Leader at Academy Sports + Outdoors D.CTeam Leader at Academy Sports + Outdoors D.C