Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayden Cole Hall

Brandon,MS

Summary

A dynamic leader with experience in leadership roles, both in and outside of the workplace. I have strong people skills honed by both a sales job and years in a fraternity. I have a Genuine love for marketing, as well as a knack for increasing brand recognition. I am Excel certified and have experience with both SPSS and Qualtrics. I have experience with both selling and upselling. Also, in a classroom setting, my solution for how to best increase brand recognition was chosen by both the client our class was working with and my classmates as the most effective.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Smoothie King
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Associate

Residential Interior Hardware
05.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Learned to Re-key residential locks as needed.
  • Organized and helped maintain a warehouse.

BOH Team Member

Lost Pizza Company
08.2022 - 08.2023
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.

Sales Associate

Cavender's Boot City
06.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Efficiently upsold customers while ensuring they still had a positive shopping experience.

Education

BSBA - Marketing

University of Southern Mississippi
Hattiesburg, MS
12.2024

Skills

  • Positive Attitude
  • Decision-making capabilities
  • Team Leadership
  • Problem-Solving
  • Experience with Qualtrics
  • Experience with SPSS

Certification

  • Microsoft Excel License - [2022]

Timeline

Shift Leader

Smoothie King
08.2023 - Current

Associate

Residential Interior Hardware
05.2023 - 08.2023

BOH Team Member

Lost Pizza Company
08.2022 - 08.2023

Sales Associate

Cavender's Boot City
06.2020 - 12.2020

BSBA - Marketing

University of Southern Mississippi

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Hayden Cole Hall