Summary
Overview
Work History
Education
Skills
Timeline
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Hayden Ellett

West Plains,MO

Summary

Exceptional communication and customer service with almost 4 years of working in the public. Successful in Fast-paced, High-volume work environment's.

Overview

2
2
years of professional experience

Work History

Dishwasher

Sugar Lilly Bakery
09.2023 - Current
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Followed supervisor instructions to complete tasks on time.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Maintained a positive work environment by maintaining a professional attitude and appearance at all times.

Host/To-Go Server

Colton's Steak House
10.2021 - Current
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Seated patrons based on guest preferences and seating availability.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Used cash registers and credit card machines to cash out customers.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Delivered pick-up and curbside orders to guests.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Paid attention to detail while completing assignments.
  • Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.

Education

High School Diploma -

West Plains Sr. High School
West Plains, MO
05.2021

Skills

  • Excellent Customer Service
  • Work Prioritization
  • Time Management
  • Verbal and written communication
  • Answering Phones
  • Word Processing

Timeline

Dishwasher

Sugar Lilly Bakery
09.2023 - Current

Host/To-Go Server

Colton's Steak House
10.2021 - Current

High School Diploma -

West Plains Sr. High School

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Hayden Ellett