Hayden Ellett
West Plains,MO
Summary
Exceptional communication and customer service with almost 4 years of working in the public. Successful in Fast-paced, High-volume work environment's.
Overview
2
2
years of professional experience
Work History
Dishwasher
Sugar Lilly Bakery
09.2023 - Current
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Followed supervisor instructions to complete tasks on time.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Maintained a positive work environment by maintaining a professional attitude and appearance at all times.
Host/To-Go Server
Colton's Steak House
10.2021 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Seated patrons based on guest preferences and seating availability.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Backed up servers by checking on tables and retrieving items for guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Delivered pick-up and curbside orders to guests.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Paid attention to detail while completing assignments.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
Education
High School Diploma -
West Plains Sr. High School
West Plains, MO05.2021
Skills
- Excellent Customer Service
- Work Prioritization
- Time Management
- Verbal and written communication
- Answering Phones
- Word Processing
Timeline
Dishwasher
Sugar Lilly Bakery
09.2023 - Current
Host/To-Go Server
Colton's Steak House
10.2021 - Current
High School Diploma -
West Plains Sr. High School