Haydn Chilcott
Summary
Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
35
35
years of professional experience
Work History
SVP Operations US Stores
The Home Depot
11.2021 - Current
- Enhanced company performance by implementing new strategies and streamlining operations to remove complexity and simplify processes improving the associate and customers experience. With a focus on sales growth and labor productivity. With annual Productivity gains of $150 million
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams resulting $20 million annual savings.
- Developed and executed strategic initiatives to drive safety and asset protection, resulting in best safety results in company history and reducing shrink losses.
- Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Influenced organizational change initiatives that resulted in significant improvements in workplace efficiency and employee satisfaction with the first salaried leadership structure change in company history.
President Western Division Stores
The Home Depot
10.2017 - 11.2021
- Oversaw daily operations for 500 stores 120 Billion sales in 13 states with 5 regions 13 direct reports and over 120,000 associates..
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Collaborated with SBD on successful merger negotiations, resulting in expanded market share and increased profitability.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
VP Operations
The Home Depot
07.2015 - 10.2017
- Reduced operational expenses by identifying areas for improvement and implementing cost-saving measures.
- Managed cross-functional teams for effective project delivery, fostering a culture of collaboration and teamwork.
- Developed strategic plans for operational growth, contributing to the overall success of the organization. With complete frontend checkout redesign improving the customer experience while driving labor productivity.
- Implemented best practices in inventory management, reducing waste and improving efficiency. Reducing Supply chain costs and simplifying in store freight handling.
- Led change management efforts to successfully implement new policies, procedures, and technologies throughout the organization.
- Increased overall organizational efficiency by streamlining workflows and eliminating redundancies in day-to-day operations.
RVP South Atlantic Region
The Home Depot
07.2007 - 07.2015
- Led the largest region in the company with 13 district managers 130 stores in 6 states. Ensuring consistent communication and collaboration for overall business success.
- Mentored direct reports, fostering a positive work environment that encouraged professional growth and development. Having a history of people development with many promoted to officer level over the years.
- Maximized revenue generation opportunities by analyzing market trends and identifying potential gaps in product offerings or service capabilities.
- Facilitated organizational change management efforts as needed to adapt quickly to shifting market dynamics and customer preferences.
- Implemented cross-functional initiatives for continuous improvement in sales, customer satisfaction, and operational efficiency.
District Manager
The Home Depot
07.2001 - 07.2007
- Ran three districts with increasing volume and complexity.
- Increased district sales by focusing on removing complexity, localized merchandising, customer service and fostering strong relationships with key partners.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations. With numerous one off formats due to real estate and geographic challenges.
Store Manager
The Home Depot
07.1998 - 07.2001
- Managed daily operations of highest volume store in district to ensure high level functioning of the store, maintaining a clean, safe, and fun environment for customers and employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success of sale, service, and profitability.
Sales Associate - Assistant Manager
The Home Depot
10.1988 - 07.1998
- Consistent record of performance recognized with promotion and responsibility
Education
Bachelor of Arts - Finance
California State University - Fullerton
Fullerton, CAExecutive Development Certification - The Home Depot Development Program
Emory University
Atlanta, GANo Degree - Strategy Certification
Massachusetts Institute of Technology
Cambridge, MA03.2025
Skills
- Operational Excellence
- Results Driven
- Leadership and People Development
- Stakeholder Engagement
- Process Improvements
- Performance Management
- Change Management
- Strategic Leadership
Affiliations
- Served on Board for The Home Depot PAC
- Served on the Board for The Home Depot Charitable Foundation
Timeline
SVP Operations US Stores
The Home Depot
11.2021 - Current
President Western Division Stores
The Home Depot
10.2017 - 11.2021
VP Operations
The Home Depot
07.2015 - 10.2017
RVP South Atlantic Region
The Home Depot
07.2007 - 07.2015
District Manager
The Home Depot
07.2001 - 07.2007
Store Manager
The Home Depot
07.1998 - 07.2001
Sales Associate - Assistant Manager
The Home Depot
10.1988 - 07.1998
Bachelor of Arts - Finance
California State University - Fullerton
Executive Development Certification - The Home Depot Development Program
Emory University
No Degree - Strategy Certification
Massachusetts Institute of Technology
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